Barton was Excellent!!! He answered all my concerns and was very kind and patient. Nice Guy!!!
1/17/2025
Cynthia A. VERIFIED CUSTOMER
Gavan was knowledgeable and extremely helpful.
1/17/2025
Brian C. VERIFIED CUSTOMER
I attempted to have my oil changed with a state mandated interlock on my vehicle and as careful and outspoken as I was about not leaving the car running or trying to start it without me in it, I was still in a lockout when I left. This cost me over $100 and time I don’t have to get this resolved with the company. I’m sure I’m not the only person to ever have their vehicle serviced with an interlock installed.
1/17/2025
Annette S. VERIFIED CUSTOMER
Mr. Guillory was very professional and pleasant.
1/17/2025
Sheila G. VERIFIED CUSTOMER
Friendly. Informative. Like the way he checked in with me. Felt like I could trust him. Was concerned about my problems. I came away very happy!????
1/17/2025
Glynn B. VERIFIED CUSTOMER
Thanks Clay
1/17/2025
Walter G. VERIFIED CUSTOMER
Mr. Guillory help solve a problem that needed to be solve and was handled very professionally
1/17/2025
Linda B. VERIFIED CUSTOMER
Barton and the service team were amazing to deal with. I was expecting to be at the dealership for awhile with everything I was needing done to the car. But within an hour I was on my home! Thanks for professional and speedy service!!
1/16/2025
Eric T. VERIFIED CUSTOMER
Matt is incredible at providing quality care and top notch customer service! Much appreciated in today's world!
1/16/2025
Dolores M. VERIFIED CUSTOMER
Very polite and efficient
1/16/2025
Eugene C. VERIFIED CUSTOMER
Ok
1/16/2025
Deborah D. VERIFIED CUSTOMER
Great service advisor who always helps me in a timely manner . Very knowledgeable and explains everything in detail. Best service department that I have ever dealt with!
1/16/2025
Soncia J. VERIFIED CUSTOMER
Love hospitality and courtesy
1/16/2025
Eden M. VERIFIED CUSTOMER
Excellent teamwork from receptionist to the hospitality while waiting for vehicle
1/16/2025
Albert D. VERIFIED CUSTOMER
Very nice and professional
1/16/2025
Kelli H. VERIFIED CUSTOMER
The changing of inspection sticker was quick& easy. Thanks!
1/16/2025
Ann T. VERIFIED CUSTOMER
Gavan is THE best!!! He ALWAYS takes EXCELLENT care of me!
1/16/2025
Harold G. VERIFIED CUSTOMER
Excellent service
1/16/2025
Michelle D. VERIFIED CUSTOMER
Best service around. Will recommend Lake Charles Toyota to anyone who needs a vehicle worked on
1/16/2025
Betty O. VERIFIED CUSTOMER
Michael Guillory is always a knowledgeable and professional person. Having dealt with Michael in the past, I knew that I was going to an expert that knew how to solve the problems that I was experiencing.