Mr Hicks was professional, reassuring and helpful. He was prompt and courteous. He really cares about his customers. 5 ?? ????????
1/26/2025
Glenda H. VERIFIED CUSTOMER
Thank you for always giving me great Service. Making me feel safe on my journey.
Thank You
1/26/2025
Rolanda M. VERIFIED CUSTOMER
Very friendly, service quick.
1/26/2025
Leon C. VERIFIED CUSTOMER
So far every thing looks okay
1/26/2025
Si T. VERIFIED CUSTOMER
Thank you so much.
1/26/2025
Kirk B. VERIFIED CUSTOMER
Barton was very prompt and thorough, great customer service. My truck was returned to me just as clean as I brought it in and very pleased with this service.
1/26/2025
Edward B. VERIFIED CUSTOMER
Always fast and friendly
1/25/2025
Melissa N. VERIFIED CUSTOMER
I have always had excellent service at Lake Charles Toyota!!
Thank you!
1/25/2025
Martin B. VERIFIED CUSTOMER
Multiple trips needed for recall notices.
1/25/2025
Dianna B. VERIFIED CUSTOMER
Clay took care of us in a very professional manner. He gave us options concerning the check engine light that came on. Our car is drivable, but we will schedule services needed in a couple weeks. Will call Clay to schedule when we are ready.
1/25/2025
Daniel P. VERIFIED CUSTOMER
Matthew Hicks is always very professional, informative and courteous whenever I visit the service department.
1/25/2025
Christopher A. VERIFIED CUSTOMER
Amberly was very professional and friendly. She took care of my inspection in a very timely manner.
1/25/2025
Polly P. VERIFIED CUSTOMER
Thank you and was very satisfied and good work done in a timely manner and also kept in good communication with me the whole time. Also let me know what u found and what wanted to get done also the price for each individual thing was very very helpful!!!!!!
1/25/2025
Eldon F. VERIFIED CUSTOMER
I enjoy my visits! Thank you
1/25/2025
Kevin G. VERIFIED CUSTOMER
Took a shorter time than was given.
1/25/2025
Donna G. VERIFIED CUSTOMER
Great customer service, they really care about their customers
1/25/2025
Louis T. VERIFIED CUSTOMER
Very friendly and helpful
1/25/2025
Tammy S. VERIFIED CUSTOMER
I appreciate the quality of service I receive every time
1/25/2025
Kenneth S. VERIFIED CUSTOMER
Matthew Hicks A-1 Services Advisor. Lake Charles Toyota is fortunate to have Mr. Hicks as an employee. His experience, expertise and care for his customers is above reproach. Mr. Hicks customer service us OUTSTANDING. Mr. Hicks should be a supervisor.
Mr. Kenneth S
1/25/2025
Luke G. VERIFIED CUSTOMER
Clay was amazing and my oil change and mpi was amazing. Definitely going to keep coming back here to get my car serviced.