There was no problem with Gavin , car was supposed to be there 4-5 hours but it was 9 1/2 hours. Don’t make appointments if service can’t be done in time it was scheduled.
1/29/2025
Beverly S. VERIFIED CUSTOMER
Everything was fine
1/28/2025
Dana J. VERIFIED CUSTOMER
Barton went above and beyond to help get my car issue diagnosed!!! I certainly appreciate his promptness to my concerns!! He’s kindness was very much appreciated!!
1/28/2025
Belinda C. VERIFIED CUSTOMER
Always happy with Toyota service!!!
1/28/2025
Larry M. VERIFIED CUSTOMER
Routine first Toyota care Tire rotation took almost 2 hours. I called at 8:30 and was told there was an 11:15 appt time available that same day and I booked it. No problem with Clay or the mods person who were helpful in answering a couple questions.
1/28/2025
Tanya D. VERIFIED CUSTOMER
Brandt answered all my questions and advised that I make additional appointment specifying the issue I had questions about.
1/28/2025
Rhonda W. VERIFIED CUSTOMER
Michael is efficient, polite and explains, as needed.
1/28/2025
Zachary L. VERIFIED CUSTOMER
Thanks
1/28/2025
Carol C. VERIFIED CUSTOMER
I was satisfied with my vehicle service.Thank you.
1/28/2025
Ronald J. VERIFIED CUSTOMER
We really are pleased with Brandt Nunez, very nice
Person . Thank you Lake Charles Toyota. You are the best !
1/28/2025
Imelda F. VERIFIED CUSTOMER
Matt is always knowledgeable and very helpful
1/28/2025
Michael E. VERIFIED CUSTOMER
Mathew was very informative about what needed to be done to my vehicle. I was very satisfied.
1/28/2025
Josh L. VERIFIED CUSTOMER
Christian is always helpful and explains everything he is one of the reasons I keep returning
1/28/2025
Joretta L. VERIFIED CUSTOMER
Thank you
1/28/2025
Edith J. VERIFIED CUSTOMER
Very helpful. Listened to what I needed.
1/28/2025
Mary S. VERIFIED CUSTOMER
I reported a tire that was losing air and what I suspected it was, a staple. Barton claimed that they weren't able to find anything. I've had to air it up every day. The staple that I noted was still there when I weny to air it up.
1/27/2025
Polly F. VERIFIED CUSTOMER
Thanks for taking care of my car
1/27/2025
Kimberly W. VERIFIED CUSTOMER
I should’ve been updated by your service staff on the status of service, including projected completion day/time. Communication is key to maintaining relationships.
1/27/2025
Trina N. VERIFIED CUSTOMER
Brandt made sure to take care of me, and asked if there was anything else I needed or that he can do for me, I appreciate that. He got me out in no time.
1/27/2025
Anne R. VERIFIED CUSTOMER
Gavin clearly explained the problem and assisted in the process of getting my car repaired.