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Real Reviews from VERIFIED CUSTOMERS
Melanie C. VERIFIED CUSTOMER
Fast, friendly, efficient and very capable of getting the job done right the first time. Would recommend Lake Charles Toyota over and over again. Their service team is the best!!!
4/10/2025
Stephanie M. VERIFIED CUSTOMER
Always pleased with my service with the Lake Charles Toyota Family!
4/10/2025
Desiree A. VERIFIED CUSTOMER
Excellent
4/10/2025
James G. VERIFIED CUSTOMER
Mr. Tarver did an excellent job, but your mechanic are worthless. Thier diagnosis cost me/Roberto about 300.00 dollars and didn’t even come close to fixing the problem. I could have wasted money trouble shooting the problem myself. So I have nothing good to say.
4/9/2025
Rhonda W. VERIFIED CUSTOMER
Excellent job!
4/9/2025
Max L. VERIFIED CUSTOMER
Matt was awesome to work with. He made you feel like your satisfaction was important to him. This is rare these days.
4/9/2025
Darren C. VERIFIED CUSTOMER
Excellent and honest service as always from LC Toyota. Had to add a windshield chip repair to my 6 month checkup… and decided to add new tires. Discussed which tires were best for me and got the alignment done as well. Thanks.
4/9/2025
Dawn C. VERIFIED CUSTOMER
Fast and friendly service.. the man helping me today I think his name is Clay even helped get my sons wheelchair out of my car .. super nice guy
4/9/2025
Tarrah R. VERIFIED CUSTOMER
Matt Hicks did a great job helping meet our needs. We appreciate his communication.
4/9/2025
Jessica L. VERIFIED CUSTOMER
Absolutely wonderful advisor. Excellent service always keeping you updated with any progress. Very friendly. Definitely recommend to anyone.
4/9/2025
The Congregations. VERIFIED CUSTOMER
My experience was a pleasant one . Clay was a gentleman in every respect. He was as surprised as I was seeing the problem with the tire. He was optimistic that the tire could be repaired in hopes I would not have to purchase a new one. He also explained answers to my other issues questions. He was reassuring and confident. It is this kind of expertise I expect from Toyota the reason I purchased my two vehicles From them. He is a keeper! ????
4/9/2025
Darlene C. VERIFIED CUSTOMER
*****
4/9/2025
Lisa B. VERIFIED CUSTOMER
I'll do it.
4/9/2025
Robbie W. VERIFIED CUSTOMER
Good service
4/9/2025
Martin B. VERIFIED CUSTOMER
Was disappointed that Toyota dealership could not transport me to my LC destination. Had to “rent” a vehicle from dealership and I only put a few miles on car rental. I was originally told the job would take 5 hrs. There was a recall & hatch issue on my Highlander. Dealership turnaround time was 4 1/2 hrs. I was rude to Brandt, but he handle me with kindness….at my expense. Ty. Aleta Benoit
4/9/2025
Milton F. VERIFIED CUSTOMER
Thank you for a job well done
4/9/2025
Michael W. VERIFIED CUSTOMER
Great service, met all our expectations
4/9/2025
Dorothy S. VERIFIED CUSTOMER
Clay was very patient explaining the elements of my car that needed repair or replacing. I am saving up for new tires. Thank you very much! Dorothy S
4/9/2025
Jackie B. VERIFIED CUSTOMER
Thank you
4/9/2025
Judy W. VERIFIED CUSTOMER
No
4/9/2025