I was treated with respect today when I got out of my car till the time I left ! Good vibes ,,keep it up
3/27/2025
Roberta C. VERIFIED CUSTOMER
Poor customer service. Not enough characters allowed here for a complete description.
3/26/2025
Julie V. VERIFIED CUSTOMER
Rebecca was just fine.
The new ‘way’ of doing business is not.
Quoted and printed prices change…surprise.
The customer gets an up charge for ‘stuff’ the mechanic uses..rags etc….come on….lets see how much we can inflate..I’ll charge this customer $20..this one $50….
Quote a price..honor it….increasing your profit with these ‘misc’ use items…that’s your cost of doing business. You’ve already built in a profit margin, rounding up labor, parts profit etc….what has happened to Toyota of Puyallup?
3/26/2025
Jonathan M. VERIFIED CUSTOMER
Thank you very much for the attention.
3/26/2025
Natale S. VERIFIED CUSTOMER
Very courteous,respectful and knowledgeable.
3/26/2025
Samuel N. VERIFIED CUSTOMER
Thank you for great service!
3/26/2025
Jennifer C. VERIFIED CUSTOMER
Great service, great communication and helpful!
3/26/2025
Theresa F. VERIFIED CUSTOMER
Everyone was very nice.
3/26/2025
Nadine W. VERIFIED CUSTOMER
AWESOME job by Chance!! Thank you!!!
3/26/2025
Diane W. VERIFIED CUSTOMER
She was excellent! They finished quickly and she was very gracious and helpful.
3/26/2025
Brittany S. VERIFIED CUSTOMER
Chance was wonderful very quick and prompt and answered all my questions.
3/26/2025
Paul S. VERIFIED CUSTOMER
Communication is good quality control not so much still waiting for my truck to be right
3/26/2025
Wallace L. VERIFIED CUSTOMER
Nic has always been helpful
3/25/2025
Michael H. VERIFIED CUSTOMER
Jacob was very professional, took good care of me, explained the services provided, and upcoming services that I need to consider in order to maintain the health of my truck. I appreciate the care that he took to make me feel like a valued customer. Thanks Michael
3/25/2025
Korina L. VERIFIED CUSTOMER
Miss Andrea, your attention towards me was super excellent and wonderful, thank you very much.
3/25/2025
Juana A. VERIFIED CUSTOMER
Very Good Customer service.
3/25/2025
Eugene C. VERIFIED CUSTOMER
It was nice having Jacob work with us! We scheduled our appointment with him last week. He was very kind and courteous and greeted us with a smile.