Search

Real Reviews from VERIFIED CUSTOMERS
Marcie H. VERIFIED CUSTOMER
Loaner car was nice, finished early.
3/28/2025
Randall C. VERIFIED CUSTOMER
I like the tundra truck however the Gas Mileage that was posted on the window(sticker (19-29) and myth actual gas mileage of (12.5 to 17) is deceitful and I hope someone comes up with a class action suit for misleading owners on the gas mileage. Thank you for asking R. Clancy
3/28/2025
Juneisa C. VERIFIED CUSTOMER
From the moment I arrived, the staff was friendly and welcoming, and the process was quick and efficient.
3/28/2025
Jennifer C. VERIFIED CUSTOMER
Thank you. I purchased from you again after a few years for a reason and Kennedy reinforced my love of your dealership.
3/28/2025
Nicole G. VERIFIED CUSTOMER
The tire pressure malfunction was not resolved. The recall was not able to be remedied. Kennedy was polite and good at her job. However, the service itself was lacking.
3/28/2025
John D. VERIFIED CUSTOMER
End result was great help with my problems
3/28/2025
Ron M. VERIFIED CUSTOMER
This was my 2nd time with the high lander the staff were great
3/28/2025
William F. VERIFIED CUSTOMER
Good job overall, only issue was in getting my key at the end to drive home, I had to go back to desk to get it and they took a bit.
3/28/2025
James B. VERIFIED CUSTOMER
Thank you.
3/28/2025
Vicki B. VERIFIED CUSTOMER
Your Service Department is Awesome!!! Friendly, Courteous & Complimentary Effecient!!! Very IMPRESSED!!!!
3/28/2025
Lynda L. VERIFIED CUSTOMER
I appreciate you all, thank you so much
3/28/2025
John J. VERIFIED CUSTOMER
Becca did a great job explaining options, and keeping me informed about the work in progress.
3/27/2025
William A. VERIFIED CUSTOMER
You did not reset the maintenance idiot light on the dashboard. I have been coming to the dealership for over 20 years and feel that you keep getting cheaper and cheaper. You no longer wash cars. There is no evidence that you vacuum the interior of the truck. You no longer issue those "get 4 oil changes, get one free" tags. They did honor a redemption this time but made a big deal you would not honor them any more for me. Yet those tags have no expiration date. Even the snacks in your waiting room do not compete with your peers.
3/27/2025
Gabriel F. VERIFIED CUSTOMER
No car wash was offered
3/27/2025
Randall B. VERIFIED CUSTOMER
He listened to me and got the work done that was needed.
3/27/2025
Hiromi H. VERIFIED CUSTOMER
Service is so quick and smooth as always!
3/27/2025
Oscar D. VERIFIED CUSTOMER
Satisfaction service and no comment
3/27/2025
Rai C. VERIFIED CUSTOMER
I used to like the service I got there. It was one stop shopping. You got your car washed and vacuum. Now I have to travel someplace else to get it washed or vacuumed, and I was promised and promised and promised when I bought my car there that would never stop And it has completely stopped. One stop shopping.
3/27/2025
Dennis T. VERIFIED CUSTOMER
Always happy with service department at Puyallup Toyota
3/27/2025
Cydnee W. VERIFIED CUSTOMER
Took car back immediately for scheduled appt and I was out within an hour plus. Brett explained scheduled service and consulted with me on recommended filter replacements. Good experience
3/27/2025