Excellent service, knowledgeable, thorough and polite.
5/4/2024
Shahpur T. VERIFIED CUSTOMER
Samantha is the best. She cares a lot about her appointees. She remembers your name . She is eager to greet you . She listens and gives your good opinion. Thank you Toyota for having her on your team.????
5/4/2024
Lloyd T. VERIFIED CUSTOMER
Great experience!
5/4/2024
Mark T. VERIFIED CUSTOMER
Lupita Rodela was friendly, well-informed, and because of my experience with her; l plan on having any future Rav4 services to be done at Stapp Interstate Toyota.
5/4/2024
RENEE G. VERIFIED CUSTOMER
First time doing an alignment at Stapp, Past other places have included the machine printout of before and after numbers, usually color coded zones. My car drives straight, but just wondering if this is not usual or expected?
5/4/2024
MICHAEL B. VERIFIED CUSTOMER
Excellent service!
5/4/2024
STEVEN C. VERIFIED CUSTOMER
I was very pleased with the service but I don’t know who was Kiley because no one was wearing name tags
5/4/2024
Frank H. VERIFIED CUSTOMER
I might still have a problem but I really did not expect your mechanics to find it. I have been fighting the transmission for 100s of miles then a few days ago the problems just went away. It is difficult to fix a problem that doesn't exist. Your mechanic checked what he could and now I'm just hoping the problem does not return on my trip to Oregon. It was probably a sticky control valve that has started working properly again. Keeping my fingers crossed.
5/4/2024
John G. VERIFIED CUSTOMER
Great service from start to finish
5/3/2024
Jon L. VERIFIED CUSTOMER
Samantha, our service advisor, is well appointed to her position of knowledge and public relations. She took the extra time to trouble shoot a concern after the service and recall adjustment. Samantha is a valuable asset to Stapp and customers like me. Thanks.
5/3/2024
Alan W. VERIFIED CUSTOMER
Very nice person and very helpful.
5/3/2024
Janet W. VERIFIED CUSTOMER
Very friendly, helpful and courteous. Would willingly deal with Samantha again.
5/3/2024
COREY B. VERIFIED CUSTOMER
Thank you
5/3/2024
Doug P. VERIFIED CUSTOMER
Barney bull ****.
5/3/2024
Steven N. VERIFIED CUSTOMER
Great experience
5/3/2024
Douglas A. VERIFIED CUSTOMER
Always a professional environment . Details of the visit explained well .
5/2/2024
Donald F. VERIFIED CUSTOMER
Very efficient and professional service!
5/2/2024
Patrick G. VERIFIED CUSTOMER
Bought my first truck from Stapp in 1994. Had all the service performed by Stapp service dept. my 2nd Toyota, a RAV 4 2019, bought elsewhere, but Stapp will have my business as long as I’m driving z Toyota’s.
5/2/2024
DOUGLAS T. VERIFIED CUSTOMER
The time of service was way less than originally quoted. That was great.
One touch (that we used to get from Markley when we owned a Honda) was a post-service wash - it wasn't detailed, but it was nice to drive away a car cleaner than when we brought it in.
5/2/2024
David B. VERIFIED CUSTOMER
There is a large grease smear on the inside of the door panel near the window.