The customer service in department are very professional.
Very straightforward and excellent follow through.
I had a lift kit installed by Stapp on my 2022 Tacoma which I purchased there.
A sales rep ( not mentioning names) recommended 285 tires. Not the service department. They rubbed absolutely terrible.
I got with Jaqueline and she made it right.
The 2022 is the second vehicle I purchased from Stapp.
Keep up the good work.
Rob
5/9/2024
Peter B. VERIFIED CUSTOMER
Good customer satisfaction, as always.
5/9/2024
SCOTT W. VERIFIED CUSTOMER
Kiley was very good at keeping me informed as to the progress on my truck. I appreciate the attention she gave to my recent service. I also appreciate Jacquelyn, Steve, and Frank for their help.
5/9/2024
Jean M. VERIFIED CUSTOMER
Thank you for getting it done so quickly!!
5/9/2024
Carol N. VERIFIED CUSTOMER
Very efficient and’great customer service
5/9/2024
Gabriela G. VERIFIED CUSTOMER
Gracias for everything
5/9/2024
Drew W. VERIFIED CUSTOMER
Miranda was amazing and ensure my vehicle and I were taken care of. Best visit to date.
5/9/2024
Tristram G. VERIFIED CUSTOMER
Samantha was helpful, responsive, and communicative. She should be commended for the quality of her interactions and client service.
5/9/2024
Steve S. VERIFIED CUSTOMER
Kiley is the Best! Very friendly and informative
5/9/2024
Brandon W. VERIFIED CUSTOMER
Lupita has been my service rep multiple times and she’s awesome! Make sure Toyota keeps her around!
5/8/2024
Kaylene J. VERIFIED CUSTOMER
I received a notice from Toyota that my Highlander was recalled and I needed to contact my dealer to get it fixed. I scheduled an appointment to get it fixed but found out that it was only an inspection and I need to bring it back again to get it fixed. 2 hours and 30 miles of driving wasted. Needless to say, I left as an unhappy customer Alan Jenkins
5/7/2024
KATHY G. VERIFIED CUSTOMER
Great experience! And thank you to Grant for visiting with us and showing us how to operate our own vehicle!
5/7/2024
Simone G. VERIFIED CUSTOMER
Kiley was wonderful, attentive and professional and refreshingly down to earth and honest which as a single woman I totally appreciate. She’s a keeper for sure! Thanks for everything Kiley.
5/6/2024
Matt J. VERIFIED CUSTOMER
Kiley was very professional, kind, and kept me informed throughout the entire process. Well done!
5/6/2024
CARLOS C. VERIFIED CUSTOMER
Great atencion.
5/5/2024
Aparna B. VERIFIED CUSTOMER
The girl who helped me was super rude
5/5/2024
John B. VERIFIED CUSTOMER
Amazing service
5/5/2024
Edward F. VERIFIED CUSTOMER
Will get fixed as soon as parts come in
5/4/2024
John B. VERIFIED CUSTOMER
Great service, as usual. Stapp never sells me anything I don’t need and they never pressure me.