Mark was very informative and kind. It was a pleasure to work with him
7/9/2026
Deyci A. VERIFIED CUSTOMER
Tony was super helpful and communicated frequently to keep me updated on my vehicle
7/9/2026
Timothy G. VERIFIED CUSTOMER
Thank you for the UBER to get home and back to the service department to pick up my car.
7/9/2026
Greg W. VERIFIED CUSTOMER
Jerry is always upfront and honest. Good experience at Crown.
7/9/2026
Food Services,. VERIFIED CUSTOMER
Great customer service
7/9/2026
Marizela M. VERIFIED CUSTOMER
Then you Brandon. You took the time to explain everything to us and that definitely helped.
7/9/2026
Dedicated Express. VERIFIED CUSTOMER
Brandon is very helpful, appreciate him. Thank you.
7/9/2026
Charlie N. VERIFIED CUSTOMER
I do not think the tire that has low tread was replaced.
7/9/2026
Keith T. VERIFIED CUSTOMER
Jerry did an excellent job and clearly explained all my questions. He was cheerful, enthusiastic, and friendly.
7/9/2026
Eduardo N. VERIFIED CUSTOMER
Brandon provided one of the most welcoming and professional service experiences I’ve ever had. From the moment I arrived, he made me feel like a valued customer rather than just another appointment. He took the time to explain everything clearly, answered all of my questions, and never made me feel pressured.
What impressed me most was his attitude and genuine care. Even though I ended up spending money on maintenance items that weren’t covered under my $10,000 extended warranty/ maintenance package, Brandon’s honesty, professionalism, and exceptional customer service completely changed my perspective. Instead of leaving frustrated about the unexpected expense, I left feeling confident that my vehicle had been well taken care of and that I was treated fairly.
Employees like Brandon are the reason customers return. He is an outstanding representative of your dealership, and I sincerely appreciate the exceptional service he provided.
7/9/2026
Grace T. VERIFIED CUSTOMER
Excellent service! Thank you, Tony!
7/9/2026
Alan F. VERIFIED CUSTOMER
She was very professional and communicated very well.
7/9/2026
Eunice C. VERIFIED CUSTOMER
Tony Hang helped me keep my two great grandchildren occupied by giving me directions to a nearby cafe. Without this information my wait could have turned out much differently.
7/9/2026
Genevieve D. VERIFIED CUSTOMER
Ms. Helen is simply the best!
7/8/2026
Michele W. VERIFIED CUSTOMER
Mark is a great service advisor. He is professional, honest, courteous & friendly.
7/8/2026
Willie S. VERIFIED CUSTOMER
Verry satisfied
7/8/2026
Richard S. VERIFIED CUSTOMER
Tony Hang is an excellent ambassador on behalf of Crown Lexus.
Tony and the Service Department provide quality and dependable work.
7/8/2026
Sandra H. VERIFIED CUSTOMER
By far the BEST maintenance service appointment advisor I’ve encountered at Crown Lexus. Helen was attentive and through with check in and delivery. I am extremely satisfied.
7/8/2026
Natalie H. VERIFIED CUSTOMER
Robert provided excellent service during my visit to the Crown Lexus Service Center. He was friendly, professional, and kept me updated throughout the process. He made everything easy, answered my questions clearly, and made sure I was taken care of from start to finish. Great customer service is hard to come by, and Robert definitely delivered. Thank you for making the experience smooth and enjoyable!