I had an excellent service experience at the Lexus dealership. The maintenance was completed professionally and on time, and the staff kept me informed throughout the entire process. Everyone was friendly, knowledgeable, and attentive to detail. My car was returned in great condition, clean, and running smoothly. I truly appreciate the high level of customer service and care they provided. Thank you to the entire team for making the experience easy and enjoyable. I will definitely return for future service and highly recommend this dealership to other Lexus owners.
7/17/2026
Cecilio B. VERIFIED CUSTOMER
Cashier person not polite,not sociable.
7/17/2026
Brandon S. VERIFIED CUSTOMER
Appreciate Robert's help he saved my PTO time. Managed to get me a loaner and take care of my vehicle while I head to work. He put my mind at ease when updating my vehicle, regarding tire availability. Overall 5 out of 5 service.
7/17/2026
Kenneth P. VERIFIED CUSTOMER
Jerry was great, service was great and timely
7/17/2026
Julie C. VERIFIED CUSTOMER
She was kind and answered all my questions. I would ask for her again.
7/17/2026
Lorraine R. VERIFIED CUSTOMER
Maria was so kind and friendly. I very much appreciated that she got back to me immediately via text. When I had questions about my vehicle. She did have a day off and she let me know that as soon as she came back, she would be answering me. Before I had to reach out, she did, I was very pleased with her service!!
7/17/2026
Rohit A. VERIFIED CUSTOMER
Satisfied
7/17/2026
Linda J. VERIFIED CUSTOMER
Great job. Thank you.
7/17/2026
Brayan V. VERIFIED CUSTOMER
Tony did a great job and definitely made me consider taking the vehicle more often for service at Crown Lexus.
7/16/2026
Teshia D. VERIFIED CUSTOMER
Jerry is the Best service representative I have ever done business with. He is a total asset to the Lexus team! I will always see Jerry when my car needs maintenance.
7/16/2026
John R. VERIFIED CUSTOMER
Maria was a super friendly service advisor and I was in and out of Crown Lexus in a reasonable time. Thanks all
7/16/2026
Bill D. VERIFIED CUSTOMER
Exceptional customer service!!!
7/16/2026
Raymond T. VERIFIED CUSTOMER
Tony went far and being. He made my visit pleasant and welcoming. Thank you!
7/16/2026
Cindy O. VERIFIED CUSTOMER
Helen was very professional and has great customer services
7/16/2026
Nicole M. VERIFIED CUSTOMER
Thank you!
7/16/2026
Rhodora V. VERIFIED CUSTOMER
Tino Ruiz is very professional,attentive,helpful and knowledgeable.Everyone are very helpful and friendly as well
7/16/2026
John N. VERIFIED CUSTOMER
Speaking on behalf of myself and most of the NAPCC team members, we really appreciate the vehicle pick up service at our facility. Very easy steps and the vehicles get completed timely. Most of all, our team members don’t have to utilize their own personal time to service their vehicle …. And love the text updates while the vehicle is being serviced with the video clips!!!! Great service!
7/16/2026
Joseph T. VERIFIED CUSTOMER
Maria had excellent customer service from start to finish! She was knowledgeable, professional, and makes the entire process smooth and stress-free every time I come into Lexus. She went above and beyond to make sure I was taken care of. I’ll definitely be requesting her as my Lexus associate moving forward. Lexus is lucky to have her on the team. Highly recommend—5 stars!
7/16/2026
Lauro P. VERIFIED CUSTOMER
Very courteous and respectful when spoken to.
7/16/2026
Tony H. VERIFIED CUSTOMER
I had to stay over than 3 hours they didn't give me a rental car like ever where free rental car I'll never go back