Mark provided exceptional service. He is very knowledgeable and patient to explain and answer all my questions. Even during my loaner car request he was very patient to ensure I was able to get the vehicle that I wanted. Mark followed up the next day to ensure my car is running smoothly. Next time I come back for service, I will be sure to request for Mark again. Thank you!
7/13/2026
Andrew M. VERIFIED CUSTOMER
Brandon was excellent. He was extremely thorough and maintained consistent communication throughout. I look forward to working with him again
7/12/2026
Jose B. VERIFIED CUSTOMER
Maria was very attentive and treated me well. The process went smoothly and my loaner vehicle was ready for me right away. Overall, I had a great experience with the service and with the entire team.
7/12/2026
Tamera F. VERIFIED CUSTOMER
Eli was a wonderful service attendant. He provided expert service and extra care with my car. I really appreciated it and helped me out with a loaner vehicle and assured that all the documentation was proper excellent job!
7/12/2026
Arthur L. VERIFIED CUSTOMER
Mark was very polite, accommodating, and delivered overall terrific customer service.
Just a heads up that I never seem to get contacted by corporate Lexus for the follow up survey.
I've had great experiences with the last three service reps that I was randomly assigned to.
Thanks,
Art Lua
7/12/2026
Frances M. VERIFIED CUSTOMER
Great service, helpful people, and car was clean afterwards.
7/12/2026
Marc K. VERIFIED CUSTOMER
Jerry has been great each time we have dealt with him.
7/12/2026
Valerie P. VERIFIED CUSTOMER
I appreciate his attention and his willingness to ensure I understood and was comfortable. I will continue to come to this dealership. I felt very taken care of
7/12/2026
Erin M. VERIFIED CUSTOMER
Ms. Navarro was very helpful and professional at my appointment today!
7/12/2026
Ricardo M. VERIFIED CUSTOMER
Great customer service
7/12/2026
Irene G. VERIFIED CUSTOMER
Tony has always provided outstanding customer service, but this time he stood out especially. I am incredibly grateful to him and all he does. Thank you, Tony!
7/12/2026
Lillian D. VERIFIED CUSTOMER
Great service
Thanks
7/12/2026
Selena W. VERIFIED CUSTOMER
Again Brandon was the true spirit of Crown Lexus superior customer service! Thank you Brandon ????????
7/12/2026
Mayra M. VERIFIED CUSTOMER
Jerry went above and beyond! Great customer service
7/12/2026
Noah L. VERIFIED CUSTOMER
Grest job n professional
7/12/2026
Mary R. VERIFIED CUSTOMER
Helen is the best Service Advisor I have had. She is quick to answer questions/messages and explains everything everything in a way that I can understand. Thank you Helen!
7/12/2026
Jose R. VERIFIED CUSTOMER
Great service thank you for everything
7/11/2026
Julie C. VERIFIED CUSTOMER
Mark is excellent you should value him as your employee. He has great communication and is always so friendly. I love great customer service and he gives 100%. Crown Lexus is my go to dealership.
7/11/2026
Mary F. VERIFIED CUSTOMER
The care and service Tony provides is top notch, makes all the difference and will keep me coming back!