Miss Helen was very professional and kept me updated throughout my service.
7/15/2026
Angel H. VERIFIED CUSTOMER
Faustino provided outstanding customer service and customercare as well as Cooper.
7/15/2026
Kirkchelle H. VERIFIED CUSTOMER
Outstanding customer service and support! Amazing staff with patience, understanding and commitment to their customers. It was delightful experience, as always. Mr. Christian Santos was a great representative of the Lexus community.
7/15/2026
Jay H. VERIFIED CUSTOMER
Helen is the best!
7/15/2026
Mustapha B. VERIFIED CUSTOMER
It was a good experience overall. Brandon was excellent. Very personable.
7/15/2026
Thaiese S. VERIFIED CUSTOMER
Eli just has exceptional customer service. He's very knowledgeable, thorough, trustworthy and efficient.
7/15/2026
James E. VERIFIED CUSTOMER
I’ll gladly give my positive comments in the upcoming survey.
7/15/2026
Liza P. VERIFIED CUSTOMER
Rep was courteous and informative.
7/14/2026
Michael K. VERIFIED CUSTOMER
Jerry did a great job handling my warranty
7/14/2026
Gerry D. VERIFIED CUSTOMER
Mark was proactive and even remembered idle conversation about how I was planning to use my vehicle. Excellent service!
7/14/2026
Peter N. VERIFIED CUSTOMER
Jerry did great work, he worked with my budget
7/14/2026
Raymond R. VERIFIED CUSTOMER
First 5, 000 mile service on new Lexus, everything went well.
7/14/2026
Jim K. VERIFIED CUSTOMER
I had a great experience with Chris Santos. He did an excellent job, was professional, and was genuinely helpful throughout the entire process. He went above and beyond, and I really appreciate the outstanding customer service. I’ve already scheduled another appointment for my other Lexus because of the great experience. I’ll be bringing both of my Lexus vehicles here for all of my future service needs.
7/14/2026
Jessica C. VERIFIED CUSTOMER
Our visit today to Crown Lexus was phenomenal.Tony addressed all of our needs and did his best to get us our car back as soon as possible. We were very happy with the care and customer service received by Tony, the lady receiving the loaner car, and the front desk lady( she is a gem). We will be back!
7/14/2026
Salvador L. VERIFIED CUSTOMER
Christian was outstanding. He took the time to answer all of my questions and was honest about his answers. I personally couldn’t ask for anything better than honesty. Thank you Chris.
7/14/2026
Rachel L. VERIFIED CUSTOMER
Eli was great. Very knowledgeable and personable.
7/14/2026
Jackie M. VERIFIED CUSTOMER
Jerry Temores was very helpful and followed up with me everyday on the status of my vehicle. This was my first time having him as my Service Rep. and I will be requesting him for future service appts.
7/14/2026
Asenath J. VERIFIED CUSTOMER
Thank you Helen for always making my experience top tier
7/14/2026
Genevieve S. VERIFIED CUSTOMER
Robert was very helpful explaining the type of services that are recommended and when to schedule my services.
7/14/2026
Michael C. VERIFIED CUSTOMER
Awesome service again dealing with Christian. He was accommodating and professional. One reason I keep going back for my service needs at Crown Lexus. Thank you.