Excellent experience as always. Thanks to Christian Santos for exceeding my expectations yet again. A+
4/25/2026
Daniel L. VERIFIED CUSTOMER
It was a great service
4/25/2026
Gilberto B. VERIFIED CUSTOMER
Elijah was very professional and helpful. Great customer service.
4/25/2026
Jose R. VERIFIED CUSTOMER
Thank you! Chris is very attentive and makes sure all questions and concerns are addressed! Thank you!
4/25/2026
Adrienne F. VERIFIED CUSTOMER
Tino was very helpful! When I told Tino I would be waiting instead of dropping off, he got my car done as soon as possible so I would’ve waiting too long. Thanks Tino!
4/25/2026
Ji N. VERIFIED CUSTOMER
Tony Hang is the best!
4/25/2026
Leticia M. VERIFIED CUSTOMER
Fast service thank you also I appreciate my car was cleaned up thank you
4/25/2026
Wendy W. VERIFIED CUSTOMER
Thank you.
4/25/2026
Rudy C. VERIFIED CUSTOMER
Jorge was very personal and has very good customer service. He took the time to hear me out about the problems that we been having with our vehicle. Always on top of things keeping me posted on everything. Jorge I just want to thank you again for all your great customer service.
4/24/2026
Melba T. VERIFIED CUSTOMER
Always happy to see Helen cause I know I’m getting great service.
4/24/2026
Martha P. VERIFIED CUSTOMER
Staff was dismissive and rude, including the service tech. When I called at the end of the day for an update on my vehicle, the person who answered the phone was incredibly rude, asking me repeatedly for the name of my tech even after I told her I did not recall his name. She refused to let me know if my car was ready unless I gave her the name of my tech. She then sent me to a mailbox for someone she knew was no longer in the office. When I arrived to pick up my car, the person at the checkout counter, who might have been the same person I spoke with on the phone, was rude and unprofessional, barely saying a word. I expect a different level of service from Lexus.
4/24/2026
The Thomas. VERIFIED CUSTOMER
Maria was very kind and helpful. I had a couple of questions that I wasn’t sure of about the programming and she had a person come over and talk to me, and he explained all my
Questions.
4/24/2026
Tony Khan. VERIFIED CUSTOMER
Excellent customer service by Mark, he is amazing and very helpful.
4/24/2026
Genevie L. VERIFIED CUSTOMER
Brandon is the epitome of exceptional outstanding customer service. He went above and beyond our expectations
4/24/2026
Araceli P. VERIFIED CUSTOMER
Helen provided excellent customer service!
4/24/2026
Kristen R. VERIFIED CUSTOMER
Helen is the reason why I come to Crown Lexus. She provides excellent service.
4/24/2026
Gregory M. VERIFIED CUSTOMER
BRANDON DID AN AMAZING JOB!
4/24/2026
Anthony A. VERIFIED CUSTOMER
Brandon was great! One of the best experiences I have had at Lexus.
4/24/2026
Ashley H. VERIFIED CUSTOMER
excellent customer service was provided by robert and vehicle was done sooner than expected