Christian is great to work with. He’s professional and understands the concerns I’ve had with my vehicle since purchasing in October or November 2025. He’s been very helpful.
Thank you
4/26/2026
Jay P. VERIFIED CUSTOMER
Gerardo is always a pleasure to work with and makes my experience at Crown Lexus first class
4/26/2026
Marian P. VERIFIED CUSTOMER
Maria is very helpful and knowledgeable. She explained the service needed and importance of the what needs to be done. We appreciate her help.
4/26/2026
Esmeralda B. VERIFIED CUSTOMER
Helen has amazing customer service and is very attentive. Always happy to get service with her.
4/26/2026
Ali A. VERIFIED CUSTOMER
Helen was amazing ! Highly recommend her
4/26/2026
Brian W. VERIFIED CUSTOMER
Tony is the one of the best service advisors I have had the pleasure of working with. He exceeded my expectations in taking care of my car’s issue by working with Lexus to cover the expense. He is a great asset to your service team, making sure I felt like the most important person there.
4/25/2026
Sara B. VERIFIED CUSTOMER
George was very helpful and he had great communication. He made my overall experience wonderful.
4/25/2026
Sal C. VERIFIED CUSTOMER
Courteous and prompt to message back. Thank you
4/25/2026
Constance W. VERIFIED CUSTOMER
My representative Tino was excellent. Also the crew got my vehicle done in a timely mannet.
4/25/2026
William S. VERIFIED CUSTOMER
I was approached by a service rep the moment I pulled in. They were very attentive, for my first time service on my Lexus new ES 350 which was done even earlier than expected. Maria was awesome! I had another matter about my car that she was quick to attend to and have it inspected and then order the part that same day!
4/25/2026
Jose R. VERIFIED CUSTOMER
Yes very satisfied with the service and what was needed to be replaced and fixed. Christian is very informative with his information. He is very safe with information, because he cares for his customers. If something needs attention he lets you know. He is very good at building customer rapport, he stays in touch and touches bases with the customer overall with what your Lexus needs. For instance, what’s happening in the back with the vehicle and what further small issues were found or could possibly get worse over time. Very knowledgeable. He meets customer expectations and if he can accommodate he will do so..
4/25/2026
Kristen R. VERIFIED CUSTOMER
Helen is absolutely amazing!
4/25/2026
Cynthia K. VERIFIED CUSTOMER
Mark Gray is an exceptional Service Advisor! He was most welcoming when we arrived to our service appointment over an hour early. Also, he was very thorough with his recommendations of maintenance needed in order to ensure that our vehicle remains in perfect running condition. He kept us apprised of our vehicle's progress the entire time, and he gave us a written quote we requested for a piece of metal trim that we may consider at another time. He kindly offered to notify us when this item goes on sale.
We are very appreciative of the service we received today and are quite thankful for his courteous and expedient service!
Thank you for employing such exemplary personnel!
4/25/2026
Sabruba K. VERIFIED CUSTOMER
Gerry is helpful, friendly, and great at communicating what services will be happening and how long it will take.
4/25/2026
Melissa R. VERIFIED CUSTOMER
Tino was great!
4/25/2026
Gayle A. VERIFIED CUSTOMER
We always work with Tino, we can always depend on Tino to keep us informed on our car. He is very informative on vehicles and he knows his job, you have a great employee working for you.
4/25/2026
Victoria C. VERIFIED CUSTOMER
Helen is the best service writer at Crown Lexus. Her personalized service is exceptional. I love that she is always readily available for all of our service
needs