Thank you so much Mr.Tony Hang for your great service…I’m very happy and satisfied for the good outcomes of my car. Mr.Tony Hang thank you again! 100 percent customer survey for your job well done.
4/24/2026
Sameer A. VERIFIED CUSTOMER
❤️????thank you
4/24/2026
Philip W. VERIFIED CUSTOMER
Thankyou Tony for always giving the best
Customer service!
Thankyou for the car wash my car looked
Great
Tony went beyond an found rat droppings an nest &
Urine under the hood! ☹️
Thankfully no wires were chewed.
Thanks again
4/23/2026
Beverly C. VERIFIED CUSTOMER
Robert was both very professional and person. I was happy with his service able
4/23/2026
Arturo C. VERIFIED CUSTOMER
Santos was super helpful.. i did a walk in service and santos got me back the road ASAP.. 10/10.. i appreciate that.. ontario lexus is the best..
4/23/2026
Ana V. VERIFIED CUSTOMER
Very friendly and helpful.
4/23/2026
Ebele O. VERIFIED CUSTOMER
Not satisfied
4/23/2026
Virginia B. VERIFIED CUSTOMER
He was very patient with me. They started the car & then I decided to add more work. Then I called later and added something else which he took care of. Very nice guy.
4/23/2026
Valerie L. VERIFIED CUSTOMER
Maria was professional and excellent at her job. She explained in detail what was required and she made sure that I was comfortable as I waited. I will definitely request Maria in my next appointment.
4/23/2026
Javier R. VERIFIED CUSTOMER
“Experience Amazing”
Redefined at Crown Lexus, Service Elevated Beyond Expectations
I never write reviews, but what I experienced at Crown Lexus deserves RECOGNITION. I brought my wife’s Lexus in for brake service and was immediately impressed by the professionalism and clarity Christian Santos provided. His attention to detail, confidence, and ability to explain the diagnosis made the entire process effortless, and the brake issues were resolved exactly as he described.
I was so taken by his knowledge that I returned two days later with my own Lexus LS. Christian told me, “Bring the car to us and we will provide a clear diagnosis and work with you to resolve the issues,” and he delivered exactly that. The Lexus technology system is excellent, but Christian’s guidance is what elevates the entire experience.
Everyone at Crown Lexus, from the valet to the service team, was helpful and professional, but Christian is the reason for this review. His clarity, dedication, and exceptional understanding of Lexus vehicles reflect positively on Crown Lexus and Lexus Corporate.
4/22/2026
Glenna S. VERIFIED CUSTOMER
Thank you, will watch for it and reply.
4/22/2026
Josue V. VERIFIED CUSTOMER
She was patient and explained everything with great detail, great job!!
4/22/2026
Jesus E. VERIFIED CUSTOMER
Tino is a true professional. He provided with excellent service. You have a very good man on your team. God bless.
4/22/2026
Steve E. VERIFIED CUSTOMER
Pretty expensive but service and Robert were excellent. Car was washed and gassed, unexpected and appreciated.
4/22/2026
Tony C. VERIFIED CUSTOMER
We don’t like the ride quality on our Lexus RX 350, but our service specialist Helen Kassel was so nice and kind . She was answering all my questions.
4/22/2026
Brian T. VERIFIED CUSTOMER
I would be happy to complete the survey. I am also on the Lexus Advisory Board and will probably receive a survey from them as well.thank you.
4/22/2026
Ilseon L. VERIFIED CUSTOMER
세차가 완벽하진 않았다 친절면에서는 감사합니다
4/22/2026
Burnett S. VERIFIED CUSTOMER
Had a problem with my car this morning made a phone call to Tony. He told me to bring it in. they replaced my battery and change my oil very please, Tony is awesome,he took good care of me on short notice.