I had a fantastic experience with Robert Melendez! He was so attentive and very helpful. He kept me updated throughout the whole process and everything was completed in a timely manner. His quality of service was outstanding and I am so appreciative for the great experience I had with Robert.
7/10/2025
Bryanna P. VERIFIED CUSTOMER
He was amazing!! Great service.
7/10/2025
Deborah C. VERIFIED CUSTOMER
Great Service
7/10/2025
Eric L. VERIFIED CUSTOMER
Every detailed inspection!
7/10/2025
Sherri W. VERIFIED CUSTOMER
It’s a great car so far and Lexus service is excellent! Thank you
7/10/2025
Sandra N. VERIFIED CUSTOMER
Robert Melendez was very professional and greeted me with respect. Appreciated his time going over with me my vehicle recommendations. Great customer service on behalf of Robert
7/10/2025
Soumia S. VERIFIED CUSTOMER
Yes Tony is very professional and helpful
7/10/2025
Carol C. VERIFIED CUSTOMER
As always, Helen goes above and beyond in her service.
7/10/2025
Richard J. VERIFIED CUSTOMER
Tony was very efficient and helpful.
7/10/2025
Ruth C. VERIFIED CUSTOMER
Mr Connor is a very professional person
Everything Was good ????
7/10/2025
Desiree M. VERIFIED CUSTOMER
Frank did a wonderful job with attending me with all my needs. Frank has always done an exceptional job at helping me when I visit Crown Lexus. I have always appreciated the amazing work that he does.
7/10/2025
Qiaomin L. VERIFIED CUSTOMER
Everything is good, thank you
7/10/2025
Czarina C. VERIFIED CUSTOMER
As always Tony is a good service consultant and a contributing factor for us to go to Crown for service.
7/10/2025
Denise L. VERIFIED CUSTOMER
Great and speedy service!
7/10/2025
Samantha Z. VERIFIED CUSTOMER
I was completely impressed with Robert Melendez professionalism and customer service, will definitely come back with him.
7/10/2025
Charles R. VERIFIED CUSTOMER
Good job
7/9/2025
Craig L. VERIFIED CUSTOMER
Robert was totally professional and took care of all my questions. He also found my money that fell out of my pocket when I sat at his desk and returned it to me. Robert is a credit to Crown Lexus. This is what makes this dealership a quality and safe place to do business. I will be returning to Crown Lexus for a 2026 RX 500.
7/9/2025
Carol D. VERIFIED CUSTOMER
I was satisfied with the mechanical work done on my car. However, communication seem to be lacking this visit when I paid my car there was no directive, even though I know where to stand find my car to be brought to me. There was no customer service rep standing there telling me if my keys were in the car or what to do. I went to my car did not notice my keys had to find a representative who told me another person should have them. That customer right person said they were in the car. The keys were in the cupholder. There should’ve been someone there directing me to my car, giving me my keys. Communication and appreciation, in my humble opinion, our essential for a business to grow and thrive into today’s economy.
7/9/2025
Loyce O. VERIFIED CUSTOMER
It was a satisfactory job well done from Christian. This is not the first time he did a great job to me. He’s always on point. It was a 100% satisfaction.