Christian continues to be knowledgeable, great, and knows my vehicle well. Hes fantastic!
7/8/2025
Inc. R. VERIFIED CUSTOMER
Tony keeps me coming back to Lexus to work on my car. He’s phenomenal.
7/8/2025
Mitchell C. VERIFIED CUSTOMER
She cares. Very professional. Always know what to do.
7/8/2025
Thomas T. VERIFIED CUSTOMER
Jennifer Villalobos professionally handled my urgent situation. I would come back to Crown Lexus and ask for her support without hesitation.
A true asset to Crown Lexus Ontario.
7/8/2025
Scott K. VERIFIED CUSTOMER
I’ve been bringing my Lexus there for the last almost 2 years for all service and repairs and I’ve always been very happy with the service I receive. When I came in for my appointment last week for my oil change tire rotation, the service representative looked over my records and recommended a couple other things which I went ahead and trusted him and agreed. The next day I was putting my receipts away with my other maintenance records and noticed that one of the services that was recommended that was completed had just been done less than a year ago. I called and left a message for my customer service representative Robert and never did receive a phone call back. I tried calling Friday, but of course service was closed. I found out for the holiday which is understandable. I called Saturday couldn’t get through to anybody. I did just call and left a message for the service manager so hopefully I’ll get some response. Thank you.
7/7/2025
Shiv V. VERIFIED CUSTOMER
My car service was completed in promised time frame.
7/7/2025
Dorothy A. VERIFIED CUSTOMER
Everyone at the staff and I dealt with was very nice and attentive. The service was great and the whole experience of buying a car was very pleasant.
7/7/2025
Dina R. VERIFIED CUSTOMER
Best rep I have ever dealt with because of the excellent service I return.
7/7/2025
Stephanie D. VERIFIED CUSTOMER
Michael did a great job of explaining the type of service needed and he kept me updated throughout the process. I was extremely satisfied with the high level of service he provided.
7/6/2025
Amelia T. VERIFIED CUSTOMER
Good and quick service. Chris was very informative.
7/6/2025
Dennismund L. VERIFIED CUSTOMER
NA
7/6/2025
Daniel P. VERIFIED CUSTOMER
Tony Hang is great, personable, and professional. He delivers an extremely high degree of customer service that makes me look forward to going to the dealership each time hoping to see him again. He represents the Lexus brand well!
7/6/2025
Robert C. VERIFIED CUSTOMER
Cleaning my car was above and beyond my expectations. Thank you.
7/6/2025
Michael L. VERIFIED CUSTOMER
The service was completed quickly. He notified me when the car was done. The car was ready for pick up when I got there. He was courteous and professional.
7/6/2025
Yukasa N. VERIFIED CUSTOMER
Everything was done smoothly. Very courteous and prompt.
7/6/2025
Jennifer T. VERIFIED CUSTOMER
Great experience as always !
7/5/2025
Akbar P. VERIFIED CUSTOMER
He did great customer service
and taking care of car problems
7/4/2025
Robyn S. VERIFIED CUSTOMER
I always ask for Helen when my car needs service. She is courteous, professional and kind.
7/4/2025
Amos C. VERIFIED CUSTOMER
Jennifer was very professional and helpful!
7/4/2025
Daniel M. VERIFIED CUSTOMER
One thing, no car wash , marker writing on car was still there