Helen was very informative and professional. She also went above and beyond to help me get assistance with the Lexus App.
7/15/2025
Teresita D. VERIFIED CUSTOMER
Excellent service
7/15/2025
Darlene A. VERIFIED CUSTOMER
I would appreciate a call regarding information about a trade-in from a person who is thoroughly informed and knows about the new cars and the possibility of me leasing/purchasing. Thank you
7/15/2025
Ana Lilia. VERIFIED CUSTOMER
Great service. My car was ready even faster than expected.
7/15/2025
Ernest L. VERIFIED CUSTOMER
Did a good job overall ????
7/15/2025
Jasmin H. VERIFIED CUSTOMER
Helen is always super helpful! She makes sure everything is taken care of and she answers any questions that i have.
7/15/2025
Betty C. VERIFIED CUSTOMER
Chris was a good service advisor. However, after driving my car home i noticed that my steering wheel is still off centered and still drifting to the right when the steering wheel is straight. Unfortunately, i would have to bring it back.
7/15/2025
Dan L. VERIFIED CUSTOMER
Helen is a very professional service agent.
7/15/2025
Jackie C. VERIFIED CUSTOMER
Appreciate Mark’s professionalism, honesty and working with us to prioritize what needs to be done first for safety reasons. Also gets back to me when I text him in a timely matter.
7/15/2025
Jayme H. VERIFIED CUSTOMER
Very satisfied
7/15/2025
Manuel G. VERIFIED CUSTOMER
miss Helen was very helpful made the process is very easy
7/15/2025
Sandra A. VERIFIED CUSTOMER
I appreciated working with Faustino Ruiz
7/15/2025
Yolanda E. VERIFIED CUSTOMER
Thank you fir your sterling customer service!
7/15/2025
Maria L. VERIFIED CUSTOMER
Excellent service
7/14/2025
Opal R. VERIFIED CUSTOMER
Everything was good.
7/14/2025
Sara P. VERIFIED CUSTOMER
"I'm so impressed with the service I received from Jerry at Lexus! He was incredibly responsive and communicative throughout the entire process, keeping me informed and up-to-date on everything. His positive attitude and professionalism were evident from our first conversation.
What really stood out to me, though, was his compassion and understanding when discussing the unfortunate events that led to my car needing repairs. He showed genuine empathy and care, making a stressful situation feel much more manageable.
Jerry's knowledge and expertise were also impressive – he was able to answer all my questions and provide clear explanations, putting my mind at ease. Overall, I would highly recommend Jerry to anyone looking for exceptional service and a caring, knowledgeable representative at Lexus. Five stars isn't enough – he'd get a million if I could!