All the Crown Lexus team was exceptionally welcoming and friendly.
7/13/2025
Cheryl M. VERIFIED CUSTOMER
Thank you for great service
7/13/2025
Jose -. VERIFIED CUSTOMER
He do Exelent job
Very helpful
Perfect service
7/13/2025
Dorretha S. VERIFIED CUSTOMER
George was very kind and courteous, he got my car checked in quickly and I was out within 20 min. When I came to pick my car up I was also satisfied when I picked my car up and grateful for the loaner car.
7/13/2025
Martina O. VERIFIED CUSTOMER
Alfred was very kind and helpful!!! I always receive amazing service from crown Lexus. Thank you!!!
7/13/2025
Michelle G. VERIFIED CUSTOMER
Very efficient and courteous
7/13/2025
David M. VERIFIED CUSTOMER
He was very helpful and detailed on his communication with me.
I brought my vehicle back as the tire pressure display was not detecting tire pressure but my application was. He provided confident information however, he also offered to have his technician look at the vehicle. I agreed to run the car first which resolved the issue Alfred had suggested, I called to notify him. I was very pleased with his level of professionalism.
7/13/2025
Larry L. VERIFIED CUSTOMER
Faustino does a great job with his clients!!
7/12/2025
Rose P. VERIFIED CUSTOMER
POOR service needs to be more HONEST with customers I was told the insurance wouldn't cover the tire I then took my Lexus to longo Lexus in EL MONTE and tires were covered I didn't have to pay anything. My personal advice Lexus in EL MONTE should send their service representatives to crown Lexus in Ontario and retrain them. Keep up the good service longo Lexus.
7/12/2025
Carmen C. VERIFIED CUSTOMER
I took my car to check is making lonoise is rubbing one of the Carthage’s of the trunk and the said only need cleaning and I checked today and still making the same noise that’s ridiculous
7/12/2025
Blas L. VERIFIED CUSTOMER
I was assigned Mark, but was not found, I was reassigned Jennifer everything went well.
7/12/2025
Brad B. VERIFIED CUSTOMER
Jerry was great!! I appreciate personalized treatment. Premium service for my vehicle.
7/12/2025
Shafaat K. VERIFIED CUSTOMER
Every thing was O.K except the car wash was not satisfactory as it had visible spots on the bonnet and Grill. It seems that was overlooked mistakenly..
7/12/2025
Tashima R. VERIFIED CUSTOMER
Christian is an exceptional Service Advisor!! He is always professional and communicates with his customers in a timely manner! Christian is the reason why I keep coming back to Crown Lexus for my vehicle service.
7/12/2025
Wivina F. VERIFIED CUSTOMER
I had some issues but the mechanic was not able to fix it. I’ve been having this problem since I h got the car. They are insisting that there is nothing wrong with it. The side mirror on the driver’s side, the light turns on when there’s a car on the blindspot. I get that. But it still lights up although there’s no one on my blindspot. There is nothing wrong with it? They can’t fix it! Alfred said his client has the same problem but no one thinks that it is fixable.
7/12/2025
Felipe D. VERIFIED CUSTOMER
Excelente experiencia
7/12/2025
Azsa H. VERIFIED CUSTOMER
Helen went above and beyond to help me with my particular situation. She is amazing. Love her!