Job well done.
Michael was a pleasure to work with.
9/1/2025
Thanh N. VERIFIED CUSTOMER
I went to Crown Lexus for maintenance every 5,000 miles. Tony Hang received my car. He was very happy and enthusiastic. After receiving the car, I was very happy and hope you will support Tony Hang and Crown Lexus.
Thank you very much Tony Hang .
9/1/2025
Marta J. VERIFIED CUSTOMER
Helen is an amazing service representative
8/31/2025
Xiomara C. VERIFIED CUSTOMER
Helen has excellent customer service
8/31/2025
Eliseo D. VERIFIED CUSTOMER
Robert provided me with excellent customer service. Absolute A+ ! He went over every detail of my service with me and before I left we talked about when I should bring my car in for the next recommended service. However, when it came time for me to pay my bill, I was informed that Crown Lexus had initiated a service fee for using a credit card. That was not ok. I saw it as just another way for corporate greed to find its way into an otherwise benign setting. Luckily I had my atm card with me and was able to complete the transaction. I have been a victim of identity theme twice through ATM use and am very reluctant to use it unless absolutely necessary. Shame on you Lexus. I expected you to show more respect to your loyal car owners. That maneuver just cost you a repeat customer in me. I will take my purchasing power elsewhere in the future. It’s not about the few dollars in fees you would collect from me and every other customer—-it’s about respect for your customers. Again, my customer service from Robert was excellent—-but I left Crown Lexus very disappointed and will not be recommending your establishment to anyone.
8/31/2025
Mia C. VERIFIED CUSTOMER
Micheal Connor’s Customer Support was over the top. He went far and above my expectations and made sure all my vehicle service was taking care of and in top condition to come home. I great excite his great customer service
8/31/2025
Qiu J. VERIFIED CUSTOMER
Good service and everything clearly
8/31/2025
Corrine M. VERIFIED CUSTOMER
Great service experience!
8/31/2025
Sunday N. VERIFIED CUSTOMER
N/A
8/31/2025
Sukhdeep T. VERIFIED CUSTOMER
Mr Ruiz is great. Smooth experience
8/31/2025
Robert M. VERIFIED CUSTOMER
Alfred was amazing! I continue to have a great experience time after time because of how attentive and helpful Alfred is during every visit!
8/31/2025
Erika A. VERIFIED CUSTOMER
Helen was very friendly, welcoming and over all the best customer service received at the Lexus dealer. All smiles. Thank you Helen Kassel.
8/31/2025
Alaa A. VERIFIED CUSTOMER
Will do, thank you!
8/31/2025
Amy H. VERIFIED CUSTOMER
Very good service ,thank you so much!
8/31/2025
Martha U. VERIFIED CUSTOMER
Great customer service!
8/31/2025
Aileen A. VERIFIED CUSTOMER
Excellent customer service from Tony.
Thank you
8/31/2025
Carolina J. VERIFIED CUSTOMER
Mr. Melendez made sure everything was taken care of quickly and the service was excellent.
8/31/2025
Joseph A. VERIFIED CUSTOMER
thank you!
8/31/2025
Marlene L. VERIFIED CUSTOMER
Robert Melendez was friendly and provided excellent service.
8/30/2025
Douglas M. VERIFIED CUSTOMER
Robert was awesome, extremely helpful, polite, and knowledgeable!