People were nice and responsive especially Gerardo was helpful and courteous when I brought in the car. Just when picking up the car tonight there were some particles and debris on my dash board, strips of tape on both sides of my windshield that I took off myself before I drove off. I thought they would have wiped down the windshield and dash board along with removing the tape and Made in Japan label before sending me off with the car.
9/5/2025
Star P. VERIFIED CUSTOMER
Great customer service
9/5/2025
Tammie N. VERIFIED CUSTOMER
Tony was a great advisor. He made sure my vehicle was well taken care of and serviced in a timely manner. I was impressed that my vehicle was washed before receiving it after maintenance. Most dealerships return my vehicle dirty and the service is sloppy. I appreciate today’s service.
9/5/2025
Veronica L. VERIFIED CUSTOMER
Was great and communicating very detail friendly and not a sales rep that pressures you into adding extra services.
9/5/2025
Sharlene S. VERIFIED CUSTOMER
Mr Ruiz was great. He handle my car concern with great care. Thank you Mr. Ruiz.....
9/5/2025
Roann K. VERIFIED CUSTOMER
Helen is great to work with. She explains things and gets our car in and out quickly while we wait. Really appreciate her professionalism. Thank you!!
9/5/2025
Juan V. VERIFIED CUSTOMER
Great service
9/5/2025
Pamela T. VERIFIED CUSTOMER
Great Service!
9/4/2025
Ellen B. VERIFIED CUSTOMER
Robert Melendez was great to us he's a good service rap he's very knowledgeable personable a nice decent person
9/4/2025
Angelique Lee. VERIFIED CUSTOMER
Robert was so friendly and helpful during my service appointment. Absolutely no complaints!
9/4/2025
Sharon R. VERIFIED CUSTOMER
Very professional and attentive to the needs of my vehicle being serviced. Provided a loaner vehicle while vehicle being serviced.
9/4/2025
Les B. VERIFIED CUSTOMER
Helen was so nice yet professional. She treated me with kindness and went over and beyond the call of duty.
9/4/2025
Lindsay S. VERIFIED CUSTOMER
Please call me and we’ll discuss the situation in person.
Lindsay S
9/4/2025
Carla B. VERIFIED CUSTOMER
Tony is very pleasant to work with. I'm very pleased with his service.
9/4/2025
Jessica K. VERIFIED CUSTOMER
Mark did an excellent job with my service. Great timing and follow up!
9/4/2025
Gabriel G. VERIFIED CUSTOMER
Tony always does an amazing job of taking care of us. He is literally the reason we go to Crown. Amazing to customers and he always makes us feel welcome.
9/4/2025
Greg L. VERIFIED CUSTOMER
Georgedid a incredible job getting my car serviced afterwards you explained everything that they did give me trust that I don’t have anything that I need to do in the future
9/4/2025
Martin S. VERIFIED CUSTOMER
Thank you,
Mr.Mike you were awesome!
-Martin.S
9/4/2025
Robert L. VERIFIED CUSTOMER
Jennifer was quick and very helpful. The most painless service drop off and pick up I’ve ever had. Thanks again.
9/4/2025
Sandra C. VERIFIED CUSTOMER
I returned to Crown Lexus after having continually horrible service at Shottenkirk Desert Lexus and Robert did not disappoint! I had moved and Shottenkirk was closer but I will be driving the extra distance to return to Crown where I know I will receive genuine quality service and honest and caring assistance. I will ask for Robert on my next visit, he was GREAT!