Thank you, Tony for taking care of us on our first ever visit to Crown Lexus and for making that experience exceptional. We will definitely come back to you when the time comes. Thanks for all your help!
9/6/2025
Jesse E. VERIFIED CUSTOMER
I have know Tony for the past 10 yrs plus. He is professional and always update me on the service of my Lexus!! Keeps it simple and gives the best advice!! Always get a 12 on a scale of 1-10!!
9/6/2025
Joshua D. VERIFIED CUSTOMER
I will it was great service..
9/6/2025
Eduardo M. VERIFIED CUSTOMER
Mr. Ruiz is not only attentive to my vehicle’s safety and operational Optum service essentials - he is very knowledgeable and experienced in explaining them to me. Thank you!
9/6/2025
Tania P. VERIFIED CUSTOMER
Christian was very helpful, professional, and courteous. i wish the waiting area was bigger with a kitchen like your toyota neighbor but it's nice that there was snacks , seating, outlets, and drinks.
9/6/2025
Palmdale Family. VERIFIED CUSTOMER
Thanks for taking care of the additional repairs
9/6/2025
Henry B. VERIFIED CUSTOMER
Excellent service. Im glad Tony is my new advisor.
9/6/2025
Alma P. VERIFIED CUSTOMER
Ruben was very thorough and very professional. His recommendation was very assertive. Thank you Ruben!!!
9/6/2025
Diana R. VERIFIED CUSTOMER
My adviser Michael Connor was so very helpful & answered all of my questions. Great customer service from Mr.Connor.He kept me informed every step of the way.
9/6/2025
Dilip D. VERIFIED CUSTOMER
Tony was great and very helpful
9/6/2025
Kyle J. VERIFIED CUSTOMER
Tony was wonderful. Superb customer service.
9/6/2025
Antonino L. VERIFIED CUSTOMER
So far
9/6/2025
Roberta R. VERIFIED CUSTOMER
It always nice to arrive at Crown Lexus being greeted by Tony whom is always Friendly and so knowledgeable in letting me know what services are needed on my vehicle. He always provides me Great customer service in a timely manner. Thanks again Tony
9/6/2025
Erica B. VERIFIED CUSTOMER
Once I receive my car it was greasy on the driver side.This app or website is bad once you answer it does not work you need to fix it.
9/6/2025
Edgardo V. VERIFIED CUSTOMER
Tino provides great customer service and is very customer focused. Related to the overall dealer experience, charging 3% when paying with your credit card is an insult to long time customers (30 years+) like me. Also, the amenities offered to waiting customers (coffee and water) contribute to an extremely underwhelming experience compared to other dealers.
9/5/2025
Willie W. VERIFIED CUSTOMER
Great service
9/5/2025
Stanley P. VERIFIED CUSTOMER
In the past when I had my Lexus IS300 I had two bad experiences at this dealership. But Frank helped me regain confidence in the service department and I hope I will continue to get the same service in the future.
9/5/2025
Teresia T. VERIFIED CUSTOMER
satisfied
9/5/2025
Tara F. VERIFIED CUSTOMER
Mark Gray was very cool, but very professional at the same time. Greeted me with a smile and was very nice. Answered my text very quickly. Made it a pleasant experience when I was distraught over my car having to be at the service center just days after purchasing it. Mark seems like a stand-up guy with fun hair! Thank you