Brandon Hanson maintain well informed in regards the service of my car and cost.. good service
7/2/2026
Jesse K. VERIFIED CUSTOMER
Excellent experience
7/2/2026
Henry M. VERIFIED CUSTOMER
Helpful. Took time to address every little concern. Assisted with positivity and support, not appearing to be simply going through the motions out of duty and obligation. Much appreciated.
7/2/2026
Carlos R. VERIFIED CUSTOMER
Everything went great, I just wish I was warned about how long it would take to get my car back. I was told to just wait in the lounge after I checked in, and then 4 hours passed by with no updates on time. I would’ve planned out how to get to my job on time, how to eat lunch, but I was unaware of the 4 hour wait time.
7/2/2026
Jimmy M. VERIFIED CUSTOMER
George is the epitome of Service ….. I wish I had enough money to buy 10 more cars so that I can take them all to be serviced by George. I am so pleased with the service that I received, and I think I will continue to tell people about crown Lexus because of the service department and the level of service that I received. Thank you
7/2/2026
Sura Johann. VERIFIED CUSTOMER
Great service
7/2/2026
Richard A. VERIFIED CUSTOMER
Maria was great, keeping me updated with the status of my vehicle. Very professional and courteous!
Much appreciated!
Richard A
7/1/2026
Wilbert F. VERIFIED CUSTOMER
Elijah was very friendly, helpful and informative.
7/1/2026
Jenifer A. VERIFIED CUSTOMER
Brandon is an experienced, kind and professional service advisor. He communicated promptly and made sure to resolve all issues and concerns. Highly recommend Brandon! 10/10!
7/1/2026
Fawwad M. VERIFIED CUSTOMER
Chris was great.
7/1/2026
Brianna D. VERIFIED CUSTOMER
Absolutely appreciate and love the communication from Christian Santos.
7/1/2026
Daniel C. VERIFIED CUSTOMER
Helen was very kind and thorough offering all the options I had in regards to my vehicle problems.I am grateful that helen was my service advisor today.Thank you.
7/1/2026
Maya F. VERIFIED CUSTOMER
Christian was a class act. Knowledgeable, efficient, kind, and considerate. It was a great experience and I’ll definitely do all my service at Crown from now on when in the IE. Thank you!
7/1/2026
Freddy R. VERIFIED CUSTOMER
Thank very much
7/1/2026
William P. VERIFIED CUSTOMER
Great service as usual. Great customer care.
7/1/2026
Sandra T. VERIFIED CUSTOMER
My only recommendation is to clean the loner cars a little better especially the front windshield.
7/1/2026
Lupita A. VERIFIED CUSTOMER
Faustino provided amazing and friendly service. He was very informative and helpful. I appreciate the smooth and quick service provided. Thank you Faustino.
7/1/2026
Alfonso P. VERIFIED CUSTOMER
We are long standing customers with Crown Lexus due to your staff like Helen Kassel who is always there to help us with our needs and she is always available, professional, knowledgeable and kind. We have said it before but Helen is the reason we continue our service needs at Crown we wouldn’t go to any other dealership. Thank you for employing such a wonderful person. Also, thank to your service team who work on our TX.