Helen was wonderful! I would love to have her as my service advisor next time.
7/1/2026
Opal R. VERIFIED CUSTOMER
Yes I was very satisfied and pleased with the service I had done.
6/30/2026
Donovan M. VERIFIED CUSTOMER
Tony was very helpful and friendly
6/30/2026
Ila G. VERIFIED CUSTOMER
My experience with Helen Kassel was great.
6/30/2026
Tom G. VERIFIED CUSTOMER
Brandon is an incredible professional working for your organization! Brandon takes his job extremely serious, which is a breath of fresh air in 2026. Brenda made this overall experience positive and based on the service I received from him I will absolutely return back to Lexus.
6/30/2026
Victoria A. VERIFIED CUSTOMER
I just wanna thank Elijah Dominguez for helping me out today. A very kind young man very patient and explaining anything. I didn’t understand. He was great in keeping me updated. I appreciate it his help today!
6/30/2026
Taylor B. VERIFIED CUSTOMER
They preformed an alignment without my permission and charged me 160 dollars. when I explcitly told him to tell me if the car needed it before they preformed it. I came in for a basic 15k service. I was not prepared to pay for the alignment. I would have gotten it somewhere else. Also the car wash was not adequate the windows and mirrors are still dirty.
6/30/2026
Carol C. VERIFIED CUSTOMER
Helen Kassel is so wonderful to work with on my car. She takes time to explain everything and I do appreciate her.
6/30/2026
Ryan B. VERIFIED CUSTOMER
Christian provided outstanding customer service as always. Thank You!
6/30/2026
Miguel Y. VERIFIED CUSTOMER
Great service, I truly appreciate the excellent customer service provided by Crown Lexus.
6/30/2026
Dennis V. VERIFIED CUSTOMER
Lexus corporate has work to do training dealerships on using the new technology in their EV line. The dealer learned what they should have known as a result of this experience.
6/30/2026
Justin G. VERIFIED CUSTOMER
Jerry provided a great experience and was ready to tackle all my requests and questions without hesitation. 10/10
6/29/2026
Patricia C. VERIFIED CUSTOMER
Excellent service and friendly employees.
6/29/2026
Ronald F. VERIFIED CUSTOMER
I really appreciate the timely manner in which my vehicle was ready,thank you
6/29/2026
Michael P. VERIFIED CUSTOMER
Very helpful and generous
6/29/2026
Carrie V. VERIFIED CUSTOMER
Jerry went above and beyond for me. As soon as I walked in he had me in and out. Jerry kept me up to date every step of the way. Thank you for taking care of me and my car. We appreciate you!!
6/28/2026
Lili G. VERIFIED CUSTOMER
服务非常周到细致。
6/28/2026
Karen S. VERIFIED CUSTOMER
Thank you Jerry
6/28/2026
Mark P. VERIFIED CUSTOMER
Elijah was very professional, knowledgable and kind. I will be back for any more service needs for my vehicle.
6/28/2026
Rhonda H. VERIFIED CUSTOMER
Thanks Helen,
Your professionalism is greatly appreciated.
Rhonda H