I was thinking n for 15,000 service. It was completed in timely manner.
9/14/2023
Gertrude C. VERIFIED CUSTOMER
She was very helpful. She was very professional. I asked her about a particular subject on my car and she went forward and persuaded the issue and the situation was handled very professionally. Thank-You for the Service I have received from your dealership.
Gertrude C
9/14/2023
Vivian B. VERIFIED CUSTOMER
excellent on time service
9/14/2023
Adam R. VERIFIED CUSTOMER
Thanks John.
9/14/2023
Alex C. VERIFIED CUSTOMER
5months ago I bought my 2023 Tacoma from your dealership, at which time I paid for the premium maintenance package. Prior to bringing my Tacoma in for the 1st service interval I called and inquired about an oil change at 5000miles. Dude on the phone said no need at 5000miles, and service should take about 1hr. Next day I bring it in to you to do the 5000 service check. I hand over my keys and begin my wait. Within 10minutes 3 people asked me where my keys were…as if I knew. The truck had already been taken and moved. 2 hrs later I get a text saying my truck is done. I look around to see what’s what. No one came to get me, my paperwork was sitting on a desk next to my keys. A fella hand me them and says “oh here ya go, you’re free to go” no explanation or report as to the current health of my vehicle. When I got home I reviewed my scheduled service packet in my glove compartment that came w my truck…in which is explicitly says oil change and filter at 5000miles or 6months. (1st service interval) .
I guess I just expected too much. I probably should NOT have paid for the maintenance package and should NOT have expected an oil change as the maintenance manual suggests. I gotta say I am just disappointed.
9/13/2023
Bruce M. VERIFIED CUSTOMER
Good service. Thanks.
9/13/2023
George M. VERIFIED CUSTOMER
Lets wait and see! Thomas Marion did say im the boss , so let wait and see how good your service is.tell Thomas thank for his good service. WELL DONE !
9/13/2023
Tina A. VERIFIED CUSTOMER
When I picked my vehicle up April was there in the building but not available to explain my service ticket. Another gentleman attempted to explain. Didn’t feel much recognition.
9/13/2023
Toni B. VERIFIED CUSTOMER
My experience was very pleasant. I checked in for my 8am service and was greeted right away and my service was finished and I was on my way by 8:45. Thank you
9/13/2023
Carol F. VERIFIED CUSTOMER
I’m not sure yet if the sputtering is resolved yet since it happened again on the way home. Fingers crossed that when I drive it tomorrow it will be gone.
9/13/2023
Jerry S. VERIFIED CUSTOMER
Service was done efficiently, and tire pressure was correct! Thank you
9/13/2023
Rex W. VERIFIED CUSTOMER
Well done
9/11/2023
Mary T. VERIFIED CUSTOMER
I’d like to see you wash our car after the work has been done on it. Just a thought.
9/11/2023
Deanna C. VERIFIED CUSTOMER
I appreciate that he professionalism of your service team and the care my car receives.
9/10/2023
Jenny B. VERIFIED CUSTOMER
April was kind and helpful.
9/10/2023
Rachelle F. VERIFIED CUSTOMER
Service was fast, knowledgeable and no upsell. I felt valued.
9/10/2023
Gerald F. VERIFIED CUSTOMER
You guys are awesome
9/10/2023
Elizabeth M. VERIFIED CUSTOMER
My guy was very polite, thoughtful and patient with me. I didn’t understand at first but when I did I appreciated all he thought about to meet all my needs
9/10/2023
Dallas V. VERIFIED CUSTOMER
Hard to complain given the fact that I have a Chevy, getting serviced at a Toyota dealership. But I did purchase the vehicle here and it is a full service shop. Regardless, it’s hard to justify a 3 hour oil change. Especially when the vehicle service was made by appointment. Won’t be coming back and not for petty reasons. I feel I could get a much better service elsewhere, and one that is more attuned to a Chevy vehicle.
9/9/2023
Bill S. VERIFIED CUSTOMER
He was great! Efficient and pleasant. Excellent employee!