Thanks for great service! Like the text messaging during visit! Service folks were friendly, helpful and accommodating!
9/24/2023
Lindsay D. VERIFIED CUSTOMER
Austen always does a great job getting to s everyone even when it's crazy busy.
9/24/2023
Dan B. VERIFIED CUSTOMER
My key fob on my 2021 venza failed. Parts quoted $245 for the fob and $145 to program. When I got the bill from service it was for $203 dollars. The extra above the quote was to cut the manual key. I did not need one because I have my original fob. I felt I should not have to pay for service I was not told in advance.
9/24/2023
Nancy K. VERIFIED CUSTOMER
Excellent service! Thank you
9/23/2023
Susan D. VERIFIED CUSTOMER
The customer service was great though
9/22/2023
Lauren S. VERIFIED CUSTOMER
John was phenomenal! Truly seemed to care about our experience and went the extra mile to ensure great service! Could not recommend him or Damien Lillard Toyota more!
9/22/2023
Willam N. VERIFIED CUSTOMER
So far so good
9/22/2023
Terry N. VERIFIED CUSTOMER
Wish you could change contact for car information
9/22/2023
Phillip A. VERIFIED CUSTOMER
Quick and efficient. Good communication,
9/21/2023
Lou B. VERIFIED CUSTOMER
I had a 30000 MI service and I was there for three and a half hours
9/21/2023
Gary K. VERIFIED CUSTOMER
The service was very quick. Thank you.
9/21/2023
Melissa P. VERIFIED CUSTOMER
It took way longer than I was told. My car is running worse now than it was before I brought it in. I understand than my car is 26 years old. My expectations aren't unrealistic.
9/21/2023
Richard S. VERIFIED CUSTOMER
Excellent work thanks everybody
9/21/2023
Kurt G. VERIFIED CUSTOMER
Fast and efficient also easy to schedule thank you
9/21/2023
Dorothy D. VERIFIED CUSTOMER
April went out of her way to help me.
Plus I got in today and I only called this morning.
9/21/2023
Sally D. VERIFIED CUSTOMER
I think they scratched my car a little putting them. There is a scratch above the molding on each door. I’m sure it can be buffed out next time the car is there. Please add that to my file
9/20/2023
Chris H. VERIFIED CUSTOMER
Poor communications regarding service completion and estimate
9/20/2023
David B. VERIFIED CUSTOMER
Communicates status very well.
9/20/2023
Betty L. VERIFIED CUSTOMER
I was very pleased with the customer service that Isaiah Barajas gave me. He was very polite, informative and thorough. I really appreciated his honesty.
I will definitely come back to Lillards Toyota in the future! Thank you so much for fixing my car!
9/20/2023
George S. VERIFIED CUSTOMER
???? I was an hour early for my appointment, but they took me and took care of my vehicle instead of making me wait until my scheduled time. I appreciated that very much. Thank you.