Isaiah was professional, polite, and prompt. The service took the amount of time Isaiah projected and was a seamless check out process!
Thank you!
11/30/2023
Judy B. VERIFIED CUSTOMER
You always do a great job. You are trustworthy, and fairly priced. Thank you. Judy B
11/30/2023
James B. VERIFIED CUSTOMER
One question?
Looked like two…
11/29/2023
Gale O. VERIFIED CUSTOMER
I am hoping for a follow up call from Isaiah as i have a couple questions. Thank you!
11/29/2023
John S. VERIFIED CUSTOMER
I ordered a right rear passenger seat belt during Covid. You guys gave me the center rear seat belt which is the wrong one. I returned it but am told you can’t take it because it is too old and no bag. So I asked to order the replacement and was told it was done. A week later when I picked up my truck I find out it was not ordered and the parts group refuses to comp me for ordering the wrong part. And apparently they are incapable of ordering the correct part.
11/29/2023
Kathryn L. VERIFIED CUSTOMER
Excellent service, as always.
11/28/2023
Kelley W. VERIFIED CUSTOMER
Isaiah was rude, assuming and condescending with his feedback regarding my request to conduct further investigation into an issue my car has had. I am beyond frustrated with this and feel that I will be taking my business elsewhere from now on. Just because I am a female does not make me ignorant. Just because my car is new does not make me inexperienced with the engine or transmission type. And as I have pointed out many times before at Lillard Toyota, my daughter is a mechanic and a service manager for another company. She would never allow her techs to behave like this. I would not recommend Lillard for anything except as a last resort.
11/28/2023
Donald B. VERIFIED CUSTOMER
As always, Austin was respectful and professional in his approach while making sure I was happy with the service provided. A real asset for Lillard Toyota. Don Benton
11/27/2023
Sean L. VERIFIED CUSTOMER
Thank you! Happy Thanksgiving and Merry Christmas!
11/27/2023
Tamah P. VERIFIED CUSTOMER
Austen is great and really cares about his customers!! With such high level service I will never go anywhere else!!
11/26/2023
Michael G. VERIFIED CUSTOMER
It’s a. Great place
I came from Wilsonville
Enjoy this place much more
11/25/2023
Carmen M. VERIFIED CUSTOMER
Even though my appointment day got messed up, you guys still got me in and out within an hour. Impressive!
11/24/2023
Noboru S. VERIFIED CUSTOMER
I was told my service would take 1.5 hours and 3.0 hours I was still waiting without any update. Then I was told it would take 30 minutes to replace the battery and 1.0 hours later I received my car. So finally after four and half hours I was able to go home and to top everything off I was told by someone that there was a shuttle available to take me home and pick me up.
All this was done because I had a dead battery and my car wouldn’t start.
11/22/2023
Julie W. VERIFIED CUSTOMER
Everything went fantastic as it does every time.
11/22/2023
Jessica F. VERIFIED CUSTOMER
Always the best service
11/22/2023
Walter T. VERIFIED CUSTOMER
Very courteous. Thanks
11/22/2023
Brandi M. VERIFIED CUSTOMER
Very professional. Was able to get us in same day, fix the problem, and do it all with a smile.