We bought our 2017 from the dealership in Beaverton and regret it. However, we have found your dealership to have great service, friendly and supportive staff. They have all been exceptionally helpful and courteous. And of course you have doughnuts...
12/19/2023
Carla G. VERIFIED CUSTOMER
I got to the service desk a couple minutes after receiving the text that my vehicle was ready. The service tech had left for lunch. I had questions. Other guys there said they would have him call me when he returned. He didn’t. I called a couple hours later, was put on hold. After 20 minutes, I hung up. I texted my questions to the text I had received from Austen, but got no reply. I am not happy.
12/18/2023
William A. VERIFIED CUSTOMER
Supposedly, the kidney plate to access my oil pan was gone. Looking at the photo, there was no scratches or anything indicating any kind of force to take it off, which leaves the possibility that it was left off during an oil change, by you. And then a bill for $150, which doubled before the end of the statement with no indication why. All in all, it feels like you are trying to screw me. I have no proof though, so I’ll just have to settle for not coming back.
12/17/2023
Steve S. VERIFIED CUSTOMER
The service was quick, but no rotation of the tires, no vacuum or no wash. Typically get those anytime a car is serviced.
The tread being fine is not an excuse not to rotate at 5k miles. It’s the best thing to do for tire life. Now I have to get it done elsewhere.
12/17/2023
Joseph S. VERIFIED CUSTOMER
Austin was a fantastic service tech and very forthcoming. Highly would recommend he be used as an example of good service.
12/17/2023
Libby C. VERIFIED CUSTOMER
Thanks for the great service and taking care of my car. Great place to take your vehicle.
12/17/2023
Mark B. VERIFIED CUSTOMER
Both Isaiah and Axel went above and beyond to solve our Navigation problem. I thank them both for their efforts.
12/17/2023
Donna K. VERIFIED CUSTOMER
Great service and every associate was so kind and helpful. And the hospitality was awesome!
12/16/2023
Barbara C. VERIFIED CUSTOMER
I am glad it is running like clock work.
I like the car very much.
12/15/2023
Cheryl W. VERIFIED CUSTOMER
You guys are the best!
12/15/2023
Virginia S. VERIFIED CUSTOMER
Austen was great. Thanks and cheers to great service!!! We will be back
12/15/2023
Jonathan W. VERIFIED CUSTOMER
I already talked to somebody
12/14/2023
John T. VERIFIED CUSTOMER
I had a rattling noise coming from the back of the vehicle which I thought was the back window. Turns out it was the license plate holder which was identified by a gentleman from the service department. Anyhow, he fixed the issue and a now have some sanity from this noise that’s been plaguing me for months.
Thank you!
12/14/2023
David B. VERIFIED CUSTOMER
I love the exceptional service that I get from this department. All members, including Isaiah, go above and beyond their obligations. Thank you to this team.
12/14/2023
Pamela R. VERIFIED CUSTOMER
Excellent customer service.
My problem is intermittent and it’s still not fixed.
My car is older than most people who work there!
12/14/2023
Danno O. VERIFIED CUSTOMER
I was directed to the waiting room when I came for my appointment. Three hours later, having received zero communication, I inquired and found that y’all hadn’t even looked at my vehicle. The rep claimed he was told I dropped the vehicle off and left. Without even having a diagnostic, I certainly couldn’t afford to wait long enough for service.
I spent three hours at your shop and received absolutely no service.
12/14/2023
Amanda C. VERIFIED CUSTOMER
Well, first, the quote that I got over the phone was not the price on my bill and now my car does not blow hot air all the time it goes from hot to cold and I would like to bring it back in and have it fixed please
12/13/2023
Ladonna Stepp. VERIFIED CUSTOMER
After having my vehicle serviced, I found a hubcap missing on my vehicle the next day, I believe it was not properly replaced after the service the did
12/13/2023
Saundra C. VERIFIED CUSTOMER
The visit was fine, but now I'm home reading the sheet I was given. Seems I have some brake issues and other issues. If I didn't look at this, I would not have known. I would have liked someone going over this before I left. If nothing else, to make sure I'm reading it right