Taylor is a phenomenal person to work with. Great customer service, quick with his work and goes above and beyond.
11/8/2025
David S. VERIFIED CUSTOMER
Mike Abreau is the best of the best. Arrowhead BMW is fortunate to have him as an employee .
Mike is by far the most superior service adviser I had in my 25 years of owning BMWs.
He has excellent interpersonal skills and has exceptional knowledge of the mechanical workings of BMWs.
Treat him well, he is a tremendous asset to your organisation..
11/8/2025
Ronald H. VERIFIED CUSTOMER
Good service.
11/8/2025
Cristy D. VERIFIED CUSTOMER
Great customer service!
11/8/2025
Lynnette L. VERIFIED CUSTOMER
Josh is awesome! He always gets me in and out so quickly! Thank you for all your help :)
11/7/2025
Brian V. VERIFIED CUSTOMER
George was fantastic and very professional. He will be my service advisor going forward! 10/10 stars!
11/7/2025
Richard F. VERIFIED CUSTOMER
George was fantastic! Great communication skills, very knowledgeable.
11/7/2025
Sandra S. VERIFIED CUSTOMER
Very good customer service
11/7/2025
Robert H. VERIFIED CUSTOMER
I was impressed with the fact that Taylor remembered us from a year ago. He took care of us and kept us informed. Very happy with the service.
11/7/2025
Randall B. VERIFIED CUSTOMER
Joe was very helpful, greeting us and going through everything concerning what would be done.
Very friendly guy.
11/7/2025
Michael P. VERIFIED CUSTOMER
Excellent service. Will be back
11/7/2025
Deborah V. VERIFIED CUSTOMER
Excellent service. Very knowledgeable.
11/7/2025
Robin S. VERIFIED CUSTOMER
Carmella gave me a good service experience
11/7/2025
Anita S. VERIFIED CUSTOMER
Carmella always always always makes sure all the T's are crossed and i's are dotted. Please give this woman a raise and a substantial one. She us an ambassador for BMW and a consumate professional.
11/7/2025
Susan R. VERIFIED CUSTOMER
Service department is awesome.
11/7/2025
Mark C. VERIFIED CUSTOMER
Matt was great to work with. Thank you.
11/6/2025
Linda N. VERIFIED CUSTOMER
Joe is great! The service people well. I asked them to clean inside windshield and it was worst after cleaning. And they left dirty rag in my car. Also not sure they checked my tires because when i looked on screen they are not at full level. I will check next time before i leave. Thank you.
11/6/2025
Russell S. VERIFIED CUSTOMER
Everything is perfect every time…ask for Colin for all your service needs
11/6/2025
Marilyn L. VERIFIED CUSTOMER
I was surprised that BMW Scottsdale Rd. didn’t reach out to me. I have dealt with that dealership for 30 years. Thanks for your service.