I received zero update on what Work went on. The car is still not starting and I do not know what he even worked on and or replaced.
11/9/2025
Donna S. VERIFIED CUSTOMER
Troy was very courteous, helpful, and knowledgeable. I would recommend him to anyone who comes in for service .
11/9/2025
Michelle M. VERIFIED CUSTOMER
I love working with Matt. He is very personable and does his job well. I hope I don’t need to bring the car in again for repairs, but I know that if I do I’d like to work with Matt because he will communicate and keep me aware of what is happening with my car.
11/9/2025
Anthony N. VERIFIED CUSTOMER
Colin Ware always goes above and beyond to help me in the service dept.
11/9/2025
Jacob O. VERIFIED CUSTOMER
Mr. Amrikhas was extremely helpful today. He made my visit super fast and very easy.
11/9/2025
Lawrence M. VERIFIED CUSTOMER
while there was a communication issue the professionalism and genuine care that mathew my service writer provided was over the top. arrowhead bmw is the best.
11/9/2025
Craig C. VERIFIED CUSTOMER
Taylor was fantastic – friendly, knowledgeable and laid back.
Looking forward to working with Taylor in the future.
11/9/2025
Gerardo G. VERIFIED CUSTOMER
Great service
11/9/2025
Maureen M. VERIFIED CUSTOMER
Mike is always great, very professional and friendly. Thank you!
11/9/2025
Hasan A. VERIFIED CUSTOMER
Great customer service by George
11/9/2025
Martha R. VERIFIED CUSTOMER
Joe did a great job and saving my family and I from a very difficult situation when car would not start.
11/8/2025
Lou A. VERIFIED CUSTOMER
Matt did a great job
11/8/2025
Michael E. VERIFIED CUSTOMER
Can’t say how much I appreciated George he was respectful and very thorough.
11/8/2025
The Ewing. VERIFIED CUSTOMER
Joe was extremely polite and professional.
11/8/2025
ALBERT B. VERIFIED CUSTOMER
BIG MIKE GAVE ME GREAT SERVICE WHEN I CAME IN FROM NEW JERSEY AND GAVE ME SO MUCH RESPECT I KNEW HE WAS THE PERSON I WANTED TO WORK WITH AND I WAS RIGHT DEVIN THE SERVICE MANAGER INTRODUCED ME AND MY NEPHEW THAT I BROUGHT WITH ME THE JOB'S THAT MICHAEL ABREU DID WAS FANTASTIC AND I WAS PLEASED WITH THE JOB IT WAS WELL DONE THANK YOU BIG MIKE
11/8/2025
Todd C. VERIFIED CUSTOMER
Joe Lazar, is one of the main reasons why we continue to work with arrowhead BMW he’s a great employee and I enjoy working with him on our vehicles this past week. He did two vehicles for us and delivered them on time when they said they would be back scale from one to 10 he’s a 10. Thanks Todd
11/8/2025
Diane M. VERIFIED CUSTOMER
Taylor and George were both very professional, kind and thoughtful of my time and vehicle!
Thank you so very much!
11/8/2025
Ann S. VERIFIED CUSTOMER
Always a pleasure doing business with everyone at BMW Arrowhead!!
11/8/2025
Ligen F. VERIFIED CUSTOMER
Thank you so for taking care of my service needs today!????