We have owned 3 BMW vehicles all purchased from Arrowhead.
Troy has been the best service advisor I have dealt with hands down. I also appreciate the tire guru Zac for his expertise on all things tire related!
1/8/2026
Duane B. VERIFIED CUSTOMER
Matt is the most hard working service coordinator i have ever met.. and I have been in automotive servicing for over 40 years. I trust my vehicle to no one better. That means he is good. Got it.
1/8/2026
Aysel M. VERIFIED CUSTOMER
Everyone is very courteous and professional
1/8/2026
Regina V. VERIFIED CUSTOMER
Carmella is awesome as always! She provides amazing service every time!
1/8/2026
Benjamin G. VERIFIED CUSTOMER
Taylor is really knowledgeable, execellet service they finsih the work on time really well informed and really professional.
1/8/2026
Hassam A. VERIFIED CUSTOMER
Thank you for the very professional job.
1/8/2026
Jesus M. VERIFIED CUSTOMER
Joshua is very thorough and pleasant.
1/8/2026
Scott S. VERIFIED CUSTOMER
Colin did a good job but the dealership as a whole did not perform. Was supposed to receive a quote from the body shop but never received one. Was quoted for a repair and found the same repair from another shop for $1,800 less than the quote I received from this dealership. Will only use the this dealership for basic service. The staff is very friendly but the prices for repairs are ridiculous and lack of follow up.
1/8/2026
Floyd J. VERIFIED CUSTOMER
Mike's customer service is amazing! He has a great personality
1/8/2026
Alan M. VERIFIED CUSTOMER
Taylor was great! Takes good care of me.
1/8/2026
Edward W. VERIFIED CUSTOMER
We appreciate how Colin kept us well informed for the repair progress on our X5.
1/8/2026
Samantha J. VERIFIED CUSTOMER
George went above and beyond to help my husband and I on getting the car fixed. Helping us find the information of our extended warranty and setting us up with a loaner. Had a wonderful experience with his service
1/7/2026
Daniel S. VERIFIED CUSTOMER
Amazing customer service
1/7/2026
Steve F. VERIFIED CUSTOMER
Shane was very informative and professional
1/7/2026
John K. VERIFIED CUSTOMER
Carmella made us finally feel like we were receiving excellent attention and service for a car that certainly warrants it. We will always return to her for future services. She gave us confidence we will be properly taken care of.
1/7/2026
Heidi M. VERIFIED CUSTOMER
If I could give Taylor a million stars I would. He deserves special recognition for his efforts and superior customer service!
1/7/2026
Ross S. VERIFIED CUSTOMER
Everything was great! The appointment time for the car was the next day after I called. Check in was easy and well coordinated. He offered me transportation to the golf course while the car was being worked on. Called me to let me know the status of the problem and when it would be complete. Plus Steve is a nice guy with a positive, fun attitude.