Great service, adviser wasn't pushy on additional service. My first service at a BMW dealership.
11/13/2025
Catherine A. VERIFIED CUSTOMER
Joe L is great EVERY single time we visit. Great communication, great service,great guy!
11/13/2025
Angela B. VERIFIED CUSTOMER
George was great! I appreciate his genuine demeanor and kindness.
11/13/2025
Roberto U. VERIFIED CUSTOMER
This is not my first engagement with Shane, and I am thoroughly satisfied with the services rendered. The experience consistently delivers A+ customer satisfaction.
11/13/2025
Alex G. VERIFIED CUSTOMER
Thank you for offering domicile service!!! She was easy to talk to. The tech that came to my house was also very attentive and quick!
11/13/2025
Chris M. VERIFIED CUSTOMER
Mike was outstanding, I’ll definitely return. Thx!
11/13/2025
James P. VERIFIED CUSTOMER
Joe was a professional, I enjoyed working with him.
11/13/2025
Steven M. VERIFIED CUSTOMER
I ask for Steve whenever I bring my car in because he provides outstanding service.
11/13/2025
Gregory H. VERIFIED CUSTOMER
Steve is a great service rep. He always takes good care of me every time I bring my car in for service. Steve models great customer service and is just one of the reasons I continue to have my vehicle serviced at Arrowhead. I’ve owned BMWs since 2009 when I lived on in the Midwest. Arrowhead BMW is the BEST dealership and service department I have experienced since I’ve been a BMW owner. Thank you Steve. You do a great job!
11/13/2025
Tonya C. VERIFIED CUSTOMER
I would personally like to thank Mike for being an outstanding service provider, as he's always has been an exceptional asset for me in getting what service my vehicle needs are, and those that will be needing attention to later. He always goes above and beyond in helping getting my vehicle serviced in a timely manner. I will always hold him to the highest level of his professionalism, knowing his expertise in how he does what he does. Highly Recommend him for his honesty and openess. Thank you Mike for everything you do! On a scale from 1-10 I definitely scream "10" From Tonya C
11/12/2025
Paul M. VERIFIED CUSTOMER
Carmella goes above and beyond every single time. She’s the reason I come to this location
11/12/2025
Nick T. VERIFIED CUSTOMER
Inside of vehicle covered in dust. Leather seats has stains from work done, not cleaned before returning vehicle
11/12/2025
Maria G. VERIFIED CUSTOMER
Manny was very polite, courteous and communicative. He responded quickly to my texts.
11/12/2025
Gregory T. VERIFIED CUSTOMER
Colin always provides me with friendly and professional service which is why I keep coming back to Arrowhead BMW.
11/12/2025
Jolene P. VERIFIED CUSTOMER
I appreciate Steve’s follow through.
11/12/2025
Yvonne Z. VERIFIED CUSTOMER
Always polite, communicative and personable.
11/12/2025
David K. VERIFIED CUSTOMER
Colin was great!
11/12/2025
Peter W. VERIFIED CUSTOMER
Great customer service and support from Manny.
11/12/2025
Joe R. VERIFIED CUSTOMER
Best BMW service ever!! The entire staff was ready!!
I have owned 6 BMWs starting in 1978 with all kinds of service.
Manny was GREAT because he explained everything before and after the service. The nice lady taking care of rental BMW timely and NO WAIT!!
Also when I called I actually was received a real person. I had a problem and you staff followed up and took care of it. I’m happy!!
ALL PROS!!! Thank. Joe R
11/12/2025
Mamie O. VERIFIED CUSTOMER
George did a terrific job in taking care of my vehicle and me!!
Also, express my thanks to Matt the technician who serviced my X, as he kept all aspects of this service efficient, helpful and clean!
Many thanks to Arrowhead for having such a great staff!!