Mike always takes care of us. He has our complete trust.
2/14/2026
Lee K. VERIFIED CUSTOMER
Thank you so much to Taylor, the parts department, and the technician(s) who worked on my E60 M5. Taylor and the parts department went above and beyond in helping search for a rare part. I sincerely appreciate their efforts. I always feel as though I’m treated very well by the service/parts staff here, and I believe Taylor and the parts department should be recognized for their efforts in this particular situation.
2/14/2026
Catuani C. VERIFIED CUSTOMER
The entire experience at a BMW is giving "american car". Which is a downgrade. Im really tired of being disappointed.
2/14/2026
Alexandra A. VERIFIED CUSTOMER
Home service was fantastic. Prompt full diagnostic and replaced battery same day. Updates and payments processed quickly. Earl and Francisco were very communicative and professional.
2/14/2026
Ernestine C. VERIFIED CUSTOMER
Thank yo
2/13/2026
Cinzia B. VERIFIED CUSTOMER
Thank you
2/13/2026
Shann S. VERIFIED CUSTOMER
Taylor was informative as well as helpful to get me exactly what I neeeded done for my bmw M6 Competition coupe. I appreciate his help. Thank you.
2/13/2026
Brandon D. VERIFIED CUSTOMER
Troy,
Thank you for all your help and continued effort in repairing. It handles like a dream and better than when I first purchased. The steering is stiff and like riding on rails now. It’s perfect and I can’t thank you enough for looking into and keeping me updated with all aspects. Truly appreciate your time and service.
2/13/2026
Joseph L. VERIFIED CUSTOMER
The team at Arrowhead is outstanding. Troy and Dakota are extremely competent. You should be happy to have such individuals representing your organization. JJL
2/13/2026
Ruben A. VERIFIED CUSTOMER
The best in the business
2/13/2026
Louis C. VERIFIED CUSTOMER
Great customer service. Manny explained everything I needed to understand and all around experienced was great.
2/13/2026
Matthew K. VERIFIED CUSTOMER
George is **** awesome!!!! I will not accept another service advisor from here on out. Dude needs a raise!!
2/13/2026
Emily B. VERIFIED CUSTOMER
Jay was amazing and handled everything swiftly and professionally. He was great to work with, and congenial. His service was above standard and aligned with BMW quality as always. Will certainly continue to trust in choosing BMW.
2/13/2026
Arsenio A. VERIFIED CUSTOMER
Very helpful as always!
2/13/2026
Brittnie R. VERIFIED CUSTOMER
Great service! Josh is awesome:)
2/13/2026
Dan D. VERIFIED CUSTOMER
Jay was fantastic
2/12/2026
Sharon J. VERIFIED CUSTOMER
Taylor has excellent customer service. Keeps me updated during the whole time while I wait for my car to be servived. Highly recommend him.