George was so helpful today. He’s incredibly nice and polite. I will definitely ask for him as a service advisor every time I go in. I’m also going to specifically recommend him to anyone I know. Please thank him for making my experience today great!
Mrs. Stephen H
2/19/2026
Kini K. VERIFIED CUSTOMER
Great service and great advisor.
2/19/2026
David J. VERIFIED CUSTOMER
Once again, excellent service from Taylor.
2/18/2026
Timothy B. VERIFIED CUSTOMER
You are a “10” on our books!
2/18/2026
Pravjit G. VERIFIED CUSTOMER
Troy is hands down one of the best BMW service advisors I’ve worked with knowledgeable, responsive, and genuinely cares about his customers.
2/18/2026
Randy G. VERIFIED CUSTOMER
I would like thank Joshua for the exceptional customer service at Arrowhead BMW. His communication and professionalism is absolutely top notch. Arrowhead BMW does a fantastic job keeping you updated with service videos of your vehicle. I would recommend to all.
2/18/2026
Kyle F. VERIFIED CUSTOMER
Shane is a fantastic service advisor and Id be happy to bring my car back to him any day
2/18/2026
Roger C. VERIFIED CUSTOMER
Very friendly service. Manny was above and beyond when it comes to keeping me informed and being honest about the pros and cons of the different types of service package.
2/18/2026
Marline M. VERIFIED CUSTOMER
Excellent Service
2/18/2026
Gabriela M. VERIFIED CUSTOMER
Great customer service, thank you
2/18/2026
Thaddeus K. VERIFIED CUSTOMER
Carmella was professional, compassionate, prompt, and incredibly attentive. It’s because of dedicated team members like her that we continue to choose BMW Arrowhead. She truly represents the level of excellence customers hope for, and she is absolutely an asset to your company.
Thank you!
2/18/2026
Gary B. VERIFIED CUSTOMER
I had an excellent experience with the service department. The team was professional, friendly, and kept me informed throughout the entire process. They completed the work on time and made sure everything was explained clearly before I left. My car is running perfectly now!
Highly recommend their service team for anyone looking for honest, efficient, and reliable care. Thanks Taylor Gooley
2/17/2026
Alan C. VERIFIED CUSTOMER
George was fantastic . Was very helpful with all the questions I had ! Kept me up to date every step of the way with the progress of my vehicle 5 stars to him and his professionalism!
2/17/2026
Arsenio A. VERIFIED CUSTOMER
Matt is awesome as usual 10/10!!
2/17/2026
Raisins M. VERIFIED CUSTOMER
Thanks for the friendly service
2/17/2026
JOSEPH S. VERIFIED CUSTOMER
Steve took care of all our needs.
2/17/2026
Ashley G. VERIFIED CUSTOMER
Thank you for your time and help on getting to the bottom of this little once again A1 service.
2/17/2026
Patrick C. VERIFIED CUSTOMER
We always feel welcomed and taken care of. Thank you
2/17/2026
Tiffany C. VERIFIED CUSTOMER
Josh was great! In and out in no time!
2/16/2026
Tabatha P. VERIFIED CUSTOMER
Taylor was awesome! He communicated efficiently, took care of all the details and made it a good experience.