Mannys got a good head on his shoulders. Made me smile while handinghim my money!
2/19/2026
Steve O. VERIFIED CUSTOMER
Michael is great. Couldn't ask for a better service rep.
2/19/2026
Linda P. VERIFIED CUSTOMER
Excellent service
2/19/2026
Kenneth K. VERIFIED CUSTOMER
Taylor was great!
2/19/2026
Jessica S. VERIFIED CUSTOMER
George was excellent as always. Maintained professionalism even while voiced my frustrations with the warranty company. He kept me updated throughout the whole process which was much appreciated. Thanks George!
2/19/2026
Lucio G. VERIFIED CUSTOMER
Steve did a great job, I recommend him 100%
2/19/2026
Deanna D. VERIFIED CUSTOMER
Michael Abreu is amazing! He is quick to respond to messages, has great follow through and is the reason we are loyal to Arrowhead BMW
2/19/2026
Carlos S. VERIFIED CUSTOMER
Very good service and he made it quick and easy
2/19/2026
Mohamed E. VERIFIED CUSTOMER
Troy is very professional and courteous. He explained the service for car very clearly and kept me updated on the service stats.
2/19/2026
Ashish K. VERIFIED CUSTOMER
Steve was very helpful and communicate and update every details regarding the problems on the vehicle and explain me the technical issue as well which I was not aware. He also help me to get a loaner car which was helpful because I can goto work on time while my car was in service
2/19/2026
Shadow Surveillance. VERIFIED CUSTOMER
Great job
2/19/2026
Nataly S. VERIFIED CUSTOMER
Had a wonderful experience with my service advisor Shane. I was able to schedule my appointment and get my vehicle serviced. Shane answered all my questions and kept me updated throughout the whole process. The techs also did the service in a timely manner and I’m happy with how my car is running smooth again. Thank you! BMW really does put out quality work. From the quality in their vehicles to their experience in service.
2/19/2026
CHARLENE D. VERIFIED CUSTOMER
Taylor is always a pleasure to work with and always makes my experience at the dealer a good one. His level of service is fantastic and I really appreciate his positivity.
2/19/2026
Michael C. VERIFIED CUSTOMER
The Internet at the dealership needs to be greatly enhanced. It is impossible to stay there and work with such a horrible Internet connection. Also, they need to give you varying levels of maintenance. Rather than just trying to charge you $4000 to have something replaced that maybe could last a lot longer.
2/19/2026
Stephen H. VERIFIED CUSTOMER
George was so helpful today. He’s incredibly nice and polite. I will definitely ask for him as a service advisor every time I go in. I’m also going to specifically recommend him to anyone I know. Please thank him for making my experience today great!
Mrs. Stephen H
2/19/2026
Kini K. VERIFIED CUSTOMER
Great service and great advisor.
2/19/2026
David J. VERIFIED CUSTOMER
Once again, excellent service from Taylor.
2/18/2026
Timothy B. VERIFIED CUSTOMER
You are a “10” on our books!
2/18/2026
Pravjit G. VERIFIED CUSTOMER
Troy is hands down one of the best BMW service advisors I’ve worked with knowledgeable, responsive, and genuinely cares about his customers.
2/18/2026
Randy G. VERIFIED CUSTOMER
I would like thank Joshua for the exceptional customer service at Arrowhead BMW. His communication and professionalism is absolutely top notch. Arrowhead BMW does a fantastic job keeping you updated with service videos of your vehicle. I would recommend to all.