Joe did a great job taking care of me and my car from the moment I called, he confirmed the parts were available and tagged the part for my car as well as get me posted while the car was being seviced.
11/12/2024
Del B. VERIFIED CUSTOMER
Absolutely Disappointed.. I take the vehicle 3 times for the same issue I paid twice the Diagnostic and the vehicle it's exactly at the same situation.. and they want me to pay a 3rd Diagnostic to continue digging in the same Issue..I spend 500dls on Diagnostics plus 500dls on the parts they told me to replace and the car still same.. not satisfied at all..
11/12/2024
Dyllan E. VERIFIED CUSTOMER
Alan was absolutely wonderful! Would be happy to work with him again.
11/12/2024
Matt I. VERIFIED CUSTOMER
Great service, very helpful!
11/11/2024
Allan G. VERIFIED CUSTOMER
Shawn performed far and above what I have experienced at BMW and this is my third BMW he is a credit to your service department and needs to be recognized
11/11/2024
Anthony R. VERIFIED CUSTOMER
Thank you
11/11/2024
Jessica V. VERIFIED CUSTOMER
10/10 recommend
11/10/2024
Kimberly R. VERIFIED CUSTOMER
Thanks great job
11/10/2024
Katherine M. VERIFIED CUSTOMER
Shawn was great.
11/10/2024
Raisins M. VERIFIED CUSTOMER
Nick was great ????
11/10/2024
Angie S. VERIFIED CUSTOMER
You are lucky to have him on your team .
11/10/2024
Bradler R. VERIFIED CUSTOMER
Great service. Fast and easy.
11/10/2024
Mary S. VERIFIED CUSTOMER
Nick was amazing. As a business owner of over 40 people ,he’s the kind of employee you hope for.
He was courteous and very informative
11/10/2024
Moi N. VERIFIED CUSTOMER
Matt was there, he was so helpful with the service recommendation quick service, 5 stars
11/10/2024
Bert L. VERIFIED CUSTOMER
The car had a noise and I was told it’s the motor mounts and that would take care of the problem. It did not! The noise is still there. I question the need for motor mounts with only 40200 miles on it. When I did question it based on talking to someone knowledgeable about motor mounts he was skeptical that it would them. So my problem is not solved. I’m sure you will say it needed the mounts. I’m sorry I didn’t ask for the old parts. Now I’m not sure how to proceed. Apparently you don’t know how to solve the problem. I may have to take it to another BMW shop and maybe they will be able to fix the problem. I would like to hear from you
11/9/2024
Peter W. VERIFIED CUSTOMER
Great customer service
11/9/2024
Vasu S. VERIFIED CUSTOMER
Great
11/9/2024
Jeryl L. VERIFIED CUSTOMER
FIRST Class personnel and FIRST class
service.
11/9/2024
Darrin D. VERIFIED CUSTOMER
Shane and the team did a great job.
11/9/2024
Tito G. VERIFIED CUSTOMER
I was so upset when Camila (service department )called me that my insurance Car shield denied to
repair of my BMW 750LI she was so insane telling that my
car has an issue of oil leak before. I asked Camila show me the proof that my car has an issue of oil leak. Because of her I’m dropping my car shield to be my insurance. She need to understand that my car well maintained and if there is something wrong I fix it as soon as possible. What Camila did is unacceptable to me instead of fixing my car she tells a lot of bullshiting to me and to my insurance. I would recommend she should be Given a reprimand to her job or she needs to go. She tried to tell me that she is honest. Tell her. Tell it to the marines not me