Call me and try to justify how a battery replacement costs over $500!?
11/16/2024
Frank O. VERIFIED CUSTOMER
Shane did a great job. Very communicative and friendly. Excellent employee, take care of him.
11/16/2024
Don V. VERIFIED CUSTOMER
Mike always gives me the best service experience
11/15/2024
Omar G. VERIFIED CUSTOMER
I spent over three hours in the dealership for a simple oil change service.Additionally, I was forced to return two days later because I found a massive oil leak under the car, sipping into my garage concrete floor. The oil leak forced me to waste another plus two hours at your dealership. The oil stain in my house could not be removed because it had already sipped through the concrete.
11/15/2024
Tammi T. VERIFIED CUSTOMER
Great service.
11/15/2024
Michael M. VERIFIED CUSTOMER
Shawn has been great through this whole process. Would gladly work with him again.
11/15/2024
Lesley D. VERIFIED CUSTOMER
Every time I have Come in my questions comments and concerns are always addressed with respect. Every initial concern about the vehicle since I brought it in has been mostly taken care of. There are mistakes that happened here and there, but overall been very happy with my vehicle service that BMW arrowhead.
11/15/2024
Claudio E. VERIFIED CUSTOMER
Colin has been great!
11/15/2024
Ronald W. VERIFIED CUSTOMER
Jeff was great, but the service took almost 3.5 hrs, while I waited. Never been anywhere it took that long. Hope u get that shortened next time
11/15/2024
Paul C. VERIFIED CUSTOMER
Great service..got me right in after I had vehicle towed in..even helped to provide loaner! Excellent service..thank you
11/15/2024
David M. VERIFIED CUSTOMER
Everything was great ????
11/15/2024
Doris A. VERIFIED CUSTOMER
Carmella, service advisor, was very informative during the service period She definitely knows her job inside and out and communicated effectively.
Thank you Carmella
11/15/2024
Caroljean U. VERIFIED CUSTOMER
Alan was exceptional! Made sure I was aware of all available offers, without pushing. Price was good for oil change, and you beat the price for tires from both Costco and discount tire! More than happy!
11/15/2024
Leslie T. VERIFIED CUSTOMER
Her was awesome upfront we discussed everything no surprises.
11/15/2024
John M. VERIFIED CUSTOMER
Alan did a good job and was part of the reason why I upgraded my vehicle.
11/15/2024
Gerardo G. VERIFIED CUSTOMER
Nick goes above and beyond for customer service and satisfaction. If asked my anyone I would say, you need to see Nick at ARROWHEAD BMW.
11/15/2024
Zuheir J. VERIFIED CUSTOMER
Jef is a great service advisor, he was patient with me, and had called me before I came in to make sure I could receive the service I needed, which I had to reschedule my appointment due to my car not needing the the schedulers service, so he had saved me a long drive to them.
11/14/2024
West C. VERIFIED CUSTOMER
Joe did a wonderful job of working with our schedule and everything was done perfectly. Thank you.