Michael abreu was very professional and always kept in touch to make sure I was getting what I needed
11/21/2024
Gina C. VERIFIED CUSTOMER
Taylor is awesome, continously communicates on the status of my vehicle.
11/21/2024
Susan D. VERIFIED CUSTOMER
Mike is awesome - always responsive and communicates the status of my vehicle. When I service my vehicle I always hope I am working with Mike!
11/21/2024
Stephanie P. VERIFIED CUSTOMER
Excellent service from Sean and Shane as usual!!
11/21/2024
Steve K. VERIFIED CUSTOMER
Alan was great. I received much better service than I did at bmw n Scottsdale
11/20/2024
Lisa S. VERIFIED CUSTOMER
Collin is far and beyond an excellent customer service representative!
He took extra care to troubleshoot an issue with my vehicle, kept me updated on the repair status and was waiting for me at the garage door when I arrived to pick up my vehicle!
Superior CUSTOMER SERVICE!
Many Thanks
Lisa S
11/20/2024
Brian S. VERIFIED CUSTOMER
We have worked with 4 different BMW dealerships in 3 states and Mike Abreu is the best BMW team member we have ever worked with, irrespective of what department they were in. Mike is the best!
11/20/2024
Robert C. VERIFIED CUSTOMER
Matt did an excellent job!
11/20/2024
Malcom B. VERIFIED CUSTOMER
Good service
11/20/2024
Terri M. VERIFIED CUSTOMER
Appreciated your professionalism and support. Thank you very much.
11/20/2024
Sylvia F. VERIFIED CUSTOMER
Carmella is thorough and courtesy, she always answer my question and make sure I'm taken care of
11/20/2024
Rich W. VERIFIED CUSTOMER
Very thorough and conscientious to my time and needs.
11/19/2024
Raluca C. VERIFIED CUSTOMER
Troy was Very professional and prompt.
For the rental side of things, I’d recommmend to clean the inside of the car and provide the vehicle with gas in it.
Thank you :}
11/19/2024
Mark N. VERIFIED CUSTOMER
Great experience, thank you.
11/19/2024
Kevin F. VERIFIED CUSTOMER
None
11/18/2024
Michael W. VERIFIED CUSTOMER
As usual Colin provided excellent service, he informed me about previous services that were accomplished and looking ahead what needed to be done in the future. Than you Colin!
11/18/2024
Leilani L. VERIFIED CUSTOMER
Carmella always always gives great service and good communication. She’s the best !
11/17/2024
Kathy D. VERIFIED CUSTOMER
The low coolant light came on a few days after it was in there. I called and my service advisor said that happens sometimes that maybe an air bubble got in there. So since the light kept coming on, my husband who is an amateur BMW mechanic with owning bmw’s for 20 years. Went ahead and popped the hood to take a look. He found that with the dust on the engine he could see what was touched by seeing finger prints, etc. and the coolant lid was not touched. It was low and he had to go buy coolant and add it. We expect better from BMW when we take our vehicles in.
11/17/2024
John B. VERIFIED CUSTOMER
Joe was great , i’m sure we will have a lasting relationship as long as I own a BMW. He went over and above to help me
11/17/2024
Tara L. VERIFIED CUSTOMER
Mike was awesome! The entire experience was smooth. Appreciate his help and the rest of the team for all they did.