I still believe that it takes entirely too long to do fluid exchanges or an oil change there and having to wait but overall I'm happy with the experience.
11/6/2024
Lorne S. VERIFIED CUSTOMER
Very thorough.
Very professional.
Very good communication.
11/6/2024
Steven G. VERIFIED CUSTOMER
You have the best BMW team in AZ
11/6/2024
Mark B. VERIFIED CUSTOMER
Joe in the service was very nice to work with and stayed positive when things were a little cray. Devon also took time and tried to help which I appreciate.
11/6/2024
Ellen B. VERIFIED CUSTOMER
Very satisfied with Alan thank you
11/6/2024
Mikey K. VERIFIED CUSTOMER
Alan was excellent to work with. I’ve went to 3 BMW’s in Arizona so far and have not received the customer service like I have from Alan. I will be finishing the rest of the parts I want on my car with you guys now because of him! Very happy with the result of my car as well! Thanks!
11/6/2024
Gazelle L. VERIFIED CUSTOMER
Steve was very helpful and accommodating to my issues
11/6/2024
Ann I. VERIFIED CUSTOMER
Quick at responding , quick at getting the work done!!! Thank you to Carmella for always making me feel safe and reliable on BMW and to have less worries with my car!
11/6/2024
Christine N. VERIFIED CUSTOMER
Magic Mike is a great advisor! I thank him for all that he does!
11/6/2024
Robert B. VERIFIED CUSTOMER
Steve did a great job. Arrowhead bmw is the best me
Steve did a great job. Arrowhead bmw rocks
11/6/2024
Justin M. VERIFIED CUSTOMER
Amazing experience. He was personable and met my needs. Definitely coming back to him when my next appointment arrives.
11/5/2024
Emerson V. VERIFIED CUSTOMER
Straight forward open communication. Accommodating.
11/5/2024
Kimberlee And. VERIFIED CUSTOMER
Joe is always the best. He is knowledgeable and gives excellent customer service.
11/5/2024
Terry O. VERIFIED CUSTOMER
First visit to your dealership very thorough courteous service
11/5/2024
Terence R. VERIFIED CUSTOMER
Colin did a great job explaining my service and was a credit to Arrowhead BMW, and with Logan LaChance the last time there for service, the reason I bring the BMW to Arrowhead ????????
11/5/2024
Tonjah W. VERIFIED CUSTOMER
Always satisfied with the service at BMW from Jeff Rasmussen.
11/4/2024
Ruben C. VERIFIED CUSTOMER
Logan is a first class service representative for BMW, he knows how to treat his customers with VIP service and excellent customer service
11/4/2024
Brian T. VERIFIED CUSTOMER
Great service straight to the point
11/4/2024
Kevin M. VERIFIED CUSTOMER
Joe is completely customer-oriented and provides outstanding service.
11/4/2024
Raymond S. VERIFIED CUSTOMER
Taylor is a very personal young man ,very likable . Knows his job and made the experience pleasant . The video was something I haven’t experienced before , brilliant .
It’s the little things that make a tough deal better . Thank you .