Mike is absolutely awesome to work with! His priority is always the customer which makes me keep coming back. Thanks Mike for always taking care of me!
10/30/2024
Troy P. VERIFIED CUSTOMER
As always, the service provided was excellent and was completely in a timely manner. Everyone at BMW Arrowhead was very nice, respectful, and personable; especially Matt! He always makes sure everything that needs to be done gets done with no issues! It is always a pleasure to come in.
10/30/2024
Mike D. VERIFIED CUSTOMER
Thank Colin for his exceptional work ethics and problem solving abilities!
10/30/2024
Andrew C. VERIFIED CUSTOMER
Love all the guys , very helpful and friendly , I’ll be back ????????
10/30/2024
Steve W. VERIFIED CUSTOMER
None
10/30/2024
Scott H. VERIFIED CUSTOMER
Logan and your techs are outstanding! The techs were able to diagnose and then locate the hidden cause of my car’s issue. So thankful for their knowledge and experience. The repair took almost a week, but Logan kept me updated each day and had my car ready when promised. Could not be more pleased with the service at Arrowhead BMW… thanks!
10/30/2024
Paul B. VERIFIED CUSTOMER
Jef did a great job of keeping me updated throughout the process
10/30/2024
Stephen C. VERIFIED CUSTOMER
Service Advisor Shane is true brand ambassador, best in class , also Terrance possibly a greeter when you arrive , he is awesome also . Please be sure to recognize these folks , you want to keep these two in your organization.
10/30/2024
David G. VERIFIED CUSTOMER
Matthew was very professional, thorough & accommodated my schedule.
10/30/2024
Prajesh P. VERIFIED CUSTOMER
Thank you
10/29/2024
Douglas M. VERIFIED CUSTOMER
Steve was great. Professional and helpful.
10/29/2024
Gary D. VERIFIED CUSTOMER
Wonderful to be helped promptly in an emergency.
10/29/2024
Duane G. VERIFIED CUSTOMER
Everything was great
10/29/2024
Fredrick G. VERIFIED CUSTOMER
Good job good service
10/29/2024
Ming Cheng. VERIFIED CUSTOMER
Thanks your good service for my tire exchanging process
10/28/2024
David E. VERIFIED CUSTOMER
Shawn was great
10/28/2024
Randall H. VERIFIED CUSTOMER
Alan did a great job and kept us updated every step of the way.
Would never have my car serviced anywhere else and when it comes time to upgrade our car will definitely by at Arrowhead BMW!
Kudos to Alan and the entire Arrowhead Team!
Randall
10/28/2024
Fannie G. VERIFIED CUSTOMER
Couldn’t be happier, every time I visit arrowhead bmw I’m treated with respect and kindness. Jeff was and is an amazing person to work with. Keeps it’s short and sweet. Thank you to everyone at arrowhead.
10/28/2024
Frank O. VERIFIED CUSTOMER
Mike is the best service advisor i have had. My last service I noticed “paint problem” after I was back up to Flagstaff and I texted him with pictures. Mike remember the pictures and was genuinely concerned. It turns out it was something that was on top of the paint and was removed with a solvent. It looked like someone had used touch up painted. Luckily it was a simple fix. Mike truly went the “extra mile” for us. Bravo!
10/28/2024
Daniel S. VERIFIED CUSTOMER
Steve was great. He sent me the vehicle report along with pictures I had requested. Amazing service and staff that you can trust.