I was pleased with the timely input and coordination provided by John.
I was also traveling after I dropped ohh my car so his following through made a huge difference.
Thank you.
5/27/2026
Stanton L. VERIFIED CUSTOMER
George was excellent! I was thoroughly pleased with his service!
5/27/2026
The Knot. VERIFIED CUSTOMER
The service department makes the dealership. Great group of people that know the vehicles and support the customers and product in the highest regard. Mike is an asset to the team.
5/27/2026
Wendy M. VERIFIED CUSTOMER
George did an outstanding job from start to finish. He was professional, knowledgeable, and took the time to explain everything clearly. The service experience exceeded our expectations, and we truly appreciate the attention to detail and quality of work provided. Thank you again for the excellent service!
5/27/2026
Siamak A. VERIFIED CUSTOMER
The service department is fantastic
5/27/2026
Meko K. VERIFIED CUSTOMER
The entire team was great
5/27/2026
Ron H. VERIFIED CUSTOMER
Excellent!!!
5/27/2026
Leonel A. VERIFIED CUSTOMER
Excellent service
5/27/2026
Richard S. VERIFIED CUSTOMER
Steve is great at taking care of the customer.
5/27/2026
Judith M. VERIFIED CUSTOMER
Shane was extremely helpful. When I come back I will be sure to ask for him. Also all the your other employees were very friendly and helpful as well.
5/26/2026
Duane B. VERIFIED CUSTOMER
Yeeeees.
5/26/2026
David R. VERIFIED CUSTOMER
Mike was fantastic to work with. He kept us informed throughout the process, was professional, knowledgeable, and genuinely cared about making sure everything was taken care of properly. We’re very happy with the service we received and really appreciate his attention to detail and great communication. Thanks again, Mike, for making this such a positive experience!
5/25/2026
Selena V. VERIFIED CUSTOMER
George was incredible. I went in for a quick recall and he went above and beyond and took care of me. Best service rep i’ve ever gotten from this BMW location
5/25/2026
Luis R. VERIFIED CUSTOMER
I recently had a service experience with Jay and am completely satisfied with the results. Jay demonstrated top-tier professionalism, clear communication, and excellent attention to detail throughout the entire process. It’s rare to find service that is both highly efficient and genuinely customer-focused. A phenomenal job well done. 11/10
5/25/2026
Chris C. VERIFIED CUSTOMER
Thank you for everyone's professionalism and courtesy.
5/25/2026
Patrick R. VERIFIED CUSTOMER
Carmella again goes above and beyond!
5/24/2026
Ermin M. VERIFIED CUSTOMER
Manny is great, thank you
5/24/2026
Eric B. VERIFIED CUSTOMER
Joshua did a great job - our car was completed sooner than we expected too. We weren't looking forward to having to use the courtesy car, and we're able to turn it back in just a couple hours after picking it up.
5/24/2026
Jennifer S. VERIFIED CUSTOMER
Had an exceptional experience with Troy. He explained things in advance, so nothing was a surprise. Always love to see Brent, he is my favorite guy there… The young man who sent me my undercarriage video did a beautiful job. It was thorough and so smooth and understandable and it was sent to my correct phone number. I always love to see Carmella… Really appreciated the loaner and the people who detailed my car did an amazing job. I was very appreciative that. Also appreciative that some of the repairs were value priced and somewhere under warranty. Overall, super great experience!
5/23/2026
Terence R. VERIFIED CUSTOMER
i have been a customer for years, and i want to say that my Service Advisor Colin Ware is the best and most caring advisor i have ever had. He is a great asset for Arrowhead BMW, and i would follow him anywhere.
janine & Terry Rowse
Peoria, AZ