Steve is always a great resource to go to and is very informative and experienced. We really appreciate having him as our Service advisor.
4/9/2026
Briana G. VERIFIED CUSTOMER
Very good job. Thanks so much for helping me out last minute how yall did, and so beautifully too!
4/9/2026
John W. VERIFIED CUSTOMER
Everything is handled quickly and professionally. There were some optional add-on suggested that I declined and there is no high pressure about that. Thank you.
4/9/2026
Ashish K. VERIFIED CUSTOMER
Steve did an amazing job with solving the problem I had for battery management issue on my car. He follow up about the issue in time and update me the status of car. It is great to have a advisor like him so you can be worry free for your car issue.
4/9/2026
Rhonda C. VERIFIED CUSTOMER
George provided excellent customer service from start to finish. He answered our questions and was so helpful in explaining the needed services. We were extremely impressed with the service.
4/9/2026
Jeryl L. VERIFIED CUSTOMER
Yes & No. I am sure everything was done that had prior been agreed to.
However, after the inspection, there were some things that I need to have done, “arms”, coolant etc. I would like to know what the additional findings will cost.
Jeryl L
4/9/2026
Johnny L. VERIFIED CUSTOMER
George Haslerig was Fantastic. Very professional and courteous. He made sure I was updated on my vehicles maintenance and even requested the recommended services. Definitely will consider George on my next visit. Thank you again sir
4/9/2026
Linda M. VERIFIED CUSTOMER
Steve was timely, explained things well and very accommodating when my lil change turned into more than that upon further inspection. I, once again, had a very good experience.
4/9/2026
Roy R. VERIFIED CUSTOMER
Excellent service!
4/9/2026
John H. VERIFIED CUSTOMER
John was fast and knowledgeable. The service was completed on time.
4/9/2026
Olta P. VERIFIED CUSTOMER
Magic Mike is your best rep
4/9/2026
Brandon . VERIFIED CUSTOMER
Great service experience! Always kept me informed and I loved the video inspection from the technician. Will definitely be back!
4/8/2026
Cindy P. VERIFIED CUSTOMER
I’ve been a BMW customer for over a decade and this and last time I was in was honestly the best service experience I’ve had so far I also want to mention that I wasn’t able to leave a review during my last visit because I was having issues with the app but my advisor has consistently been amazing always kind, professional, and genuinely attentive every time I come in.During my most recent visit, the gentleman who checked me in his name is Frankie he was just as impressive He was incredibly helpful, friendly, and efficient he got me in and out quickly and made sure I felt heard and understood What stood out most is he got the job done when my original advisor was out that day Mike and Frankie are both respectful and kind. That level of professionalism and transparency is something I really value
Overall this team made the entire experience smooth and stressfree Truly toptier service
4/8/2026
Kendall E. VERIFIED CUSTOMER
I like the video of the service performed. 3 hours was a bit long for an oil change and car wash though.
4/8/2026
Eileen C. VERIFIED CUSTOMER
Went smoothly-informative and very satisfied with service and Mike was great
4/8/2026
Meril B. VERIFIED CUSTOMER
Outstanding service. George was very professional, courteous and customer friendly. Always love the experience at Arrowhead BMW.
4/8/2026
Haider A. VERIFIED CUSTOMER
Great customer service from George haslerig I really recommend this place their really easy to deal with
4/8/2026
Cynthia M. VERIFIED CUSTOMER
Joe was very friendly, professional and super nice