Early was awesome! The service was perfect and love the mobile experience! Makes me more attached to Arrowhead BMW!!!
4/12/2026
Michelle P. VERIFIED CUSTOMER
The team is always professional and efficient
4/11/2026
Louie C. VERIFIED CUSTOMER
Francisco and Earl did a great job. Thank you
4/11/2026
Larry P. VERIFIED CUSTOMER
The Service Manager and Technician were very responsive to my needs. Thanks Francisco and Austin.
4/11/2026
Jamie S. VERIFIED CUSTOMER
Joe Lazar is amazing! The issue is that the previous service tech did not repair lower control arms and I paid over 4K in service and my warranty was not used. Looking for reimbursement for it
4/11/2026
Jim R. VERIFIED CUSTOMER
The guy that came out was named Austin not Francisco and he was given the wrong part to fix my cars camera. I do appreciate immensely the house call service. I think that’s a great benefit of getting service at Arrowhead.
4/11/2026
Tammy B. VERIFIED CUSTOMER
Very attentive and kept me up to date along the way
4/11/2026
Gary L. VERIFIED CUSTOMER
Olin has been outstanding in the service provided.
4/11/2026
Magen M. VERIFIED CUSTOMER
Troy always goes above and beyond. I’m very comfortable trusting him with my car and explaining any issues that need to resolved!
4/11/2026
Thomas P. VERIFIED CUSTOMER
Steve and the technician Cole did what I asked them to do. Cole found an oil leak and fixed it. He didn't use the bolts nuts I brought in. Outside of that this was very good experience with Arrowhead bmw.
4/11/2026
Catherine C. VERIFIED CUSTOMER
John did a great job in making sure I was satisfied with the service performed. Great employee
4/11/2026
Terence S. VERIFIED CUSTOMER
Troy provided exceptional and exemplary service! From the instant I noticed the damage to my seats, Trey was very concerned and sent it for approval. He arranged an equivalent loaner for the drop off and inspected the vehicle upon repair completion. Troy kept me informed during the whole process. He also had the wheel repaired; excellent work spotting that damage as well. Troy remains my go-to guy! Thank you Troy! Outstanding service!
4/11/2026
Evgeny C. VERIFIED CUSTOMER
Fantastic service
4/10/2026
Deena R. VERIFIED CUSTOMER
Colin was friendly and helpful with my entire experience.
4/10/2026
Ron H. VERIFIED CUSTOMER
Very easy to resolve my issue. I appreciate Steve very much.
4/10/2026
Erica P. VERIFIED CUSTOMER
Carmella did a great job as always! I never go to anyone else.
4/10/2026
Randolph A. VERIFIED CUSTOMER
Nobody said the m brakes would squeal when I bought the car
4/10/2026
Pareeza M. VERIFIED CUSTOMER
Carmella is amazing
4/10/2026
David B. VERIFIED CUSTOMER
I appreciate all the technical aspects of helping keep my X5 in best condition. And thank you to Manny for his effort in coordinating the cost to repair!
4/10/2026
Jeffrey B. VERIFIED CUSTOMER
Matt is an excellent communicator. He goes the extra mile to make sure we are completely satisfied. If we have questions during the service he will go
out into the shop to find the tech to get answers. Always prompt with a response.