Troy went above and beyond to make this service experience as best as possible. The original estimate of a 5-6 hour job ended up taking hours longer but I don’t feel that’s not on him. Finding me a loaner for the day REALLY helped a lot. Thanks Troy!
4/4/2026
Jodi J. VERIFIED CUSTOMER
Services are always great. Pricing is expensive for the repairs needed. Joe is always super friendly, personable, great guy.
4/4/2026
Darwin J. VERIFIED CUSTOMER
Carmella is the best!
I trust her to take the best care of my car.
4/4/2026
Thomas Z. VERIFIED CUSTOMER
I can get my vehicle serviced anywhere. I choose Arrowhead because of the individualized service that Joe provides.
4/4/2026
Deborah M. VERIFIED CUSTOMER
I found service advisor, Shane to be very courteous and professional. He kept me well informed throughout the process and followed through by having my car ready as promised.
4/4/2026
Anthony S. VERIFIED CUSTOMER
Outstanding service representative. Couldn't ask for someone better when he worked to save me money and make me a happy customer.
4/4/2026
West C. VERIFIED CUSTOMER
Joe is the best person I have ever worked with in the industry. He is responsive, thorough, keeps me advised as to progress on the vehicle and Al’s ways has the customer’s best interest in mind He is an asset to the dealership.
4/4/2026
Prabhjot S. VERIFIED CUSTOMER
John did an amazing job!
4/4/2026
The Gt. VERIFIED CUSTOMER
Joshua was extremely courteous and handled my service with speed and accuracy. No issues to report
4/4/2026
Frank S. VERIFIED CUSTOMER
Hi, Steve always does a great job taking care of my BMW!!
He’s great at taking care of all my Auto needs, and explain things to me very well! Thank you, Steve!
Shout out to your service manager Brett, no matter what he’s doing he always finds a time to come talk to me! And that means a lot to me!
Keep up the good work!
4/4/2026
Patrick G. VERIFIED CUSTOMER
Amazing service done even before expected, Josh contacted me timely and ensured I had an excellent experience
4/4/2026
Diego G. VERIFIED CUSTOMER
Great experience at Arrowhead BMW. I brought my car for service. The staff is very courteous and professional. I was very satisfied.
4/3/2026
Michael S. VERIFIED CUSTOMER
The service team especially Mike Abreu were great to work with. They identified items that needed attention and contacted me to advise what was needed. The service technicians did an excellent job and got everything done. I would recommend Arrowhead BMW to my friend and anyone looking for a great place to take your car for service.
4/3/2026
MICHELE C. VERIFIED CUSTOMER
Joe provided excellent service during my visit to BMW. He was professional, attentive, and made the entire process smooth and stress-free. I really appreciate his helpful attitude and the great job he did—thank you, Joe!
4/3/2026
Maria R. VERIFIED CUSTOMER
I had a great experience with Manny Botello at BMW. From start to finish, he kept me well informed with consistent updates about my vehicle, which I really appreciated. His communication was clear, honest, and timely, making the whole process smooth and stress-free.
Manny is very professional, knowledgeable, and truly cares about providing excellent customer service.
4/3/2026
Douglas D. VERIFIED CUSTOMER
Jay went above and beyond! Great employee.. deserves a raise
4/3/2026
Speed Barak. VERIFIED CUSTOMER
Great service like always, Troy does a great job
4/3/2026
Jeffrey S. VERIFIED CUSTOMER
Shane does his best at delivering troublesome news.