⭐️⭐️⭐️⭐️⭐️
George, ( technicians) and Genius- Dev all played a great part of my complete satisfaction of the job they performed to get my car back to me. I am definitely sold on coming back to Arrowhead BMW. I feel confident that my car will be serviced the right way. Thank you Arrowhead BMW
4/30/2026
Rhea Farms. VERIFIED CUSTOMER
I always look forward to taking our vehicles to Arrowhead and George has always done a great job!!
Thanks
Kurt
4/30/2026
Karen S. VERIFIED CUSTOMER
Once again, Colin is the best. He goes above and beyond for customer satisfaction.
4/30/2026
Shawntay C. VERIFIED CUSTOMER
Love Carmella, she’s the main reason we continue to return to BMW Arrowhead!
4/29/2026
Jim B. VERIFIED CUSTOMER
Shane was great to work with. My only little complaint is I wish they
Would have washed the car after it sat out for a few days. I did request they don’t wash it, but by the time I got the car back it it needed it.
Looked like the car got some rain with dirt spots or maybe some water overspray from where the car was. Like I said minor detail. It would have taken someone to really go out of there way to catch this.
Again it was nice working with Shane.
4/29/2026
Judith J. VERIFIED CUSTOMER
I was given a quote for a repair, which was a ridiculous amount, when I went to pick my car up, I was then told they misquoted my by $5,000.00!! I already spent $7,000.00 in February of this year, I am not going to sink anymore money into this car. This is my first, and will absolutely, be my last! This has been nothing but a money pit pain in my **** car. George was very helpful, he was actually the one who found I was misquoted. He was great! But to ever own another BMW, ABSOLUTELY NOT, NEVER AGAIN!
4/29/2026
Kayvon M. VERIFIED CUSTOMER
John was very helpful and took care of us on short notice. Hope to work with him again.
4/29/2026
Todd C. VERIFIED CUSTOMER
Joe called me on a Sunday afternoon gave me directions of how to get the Vehicle location to put the car when the tow truck came over to remove it. Car was stuck in the driveway which means we couldn’t pull out our other vehicle stuck in its garage to do errands, but Joe was right there to help us through the process. The car was fixed Monday morning. Main reason why we still come to your location and provide referrals is because of Joe you should know that.
4/29/2026
Cliff H. VERIFIED CUSTOMER
The service and timeliness was superb. Steve my service rep was very professional and I commend him for his outstanding service. He’s a people’s man Thank you Steve
4/29/2026
Cameron S. VERIFIED CUSTOMER
Troy was great. Everything was explained to me in detail and my experience was smooth from start to finish.
4/29/2026
Michael V. VERIFIED CUSTOMER
Excellent Service!!
4/29/2026
Kenneth S. VERIFIED CUSTOMER
Troy is an outstanding service employee and a great asset to your dealership
4/29/2026
Ibrahim R. VERIFIED CUSTOMER
It was great
4/29/2026
James D. VERIFIED CUSTOMER
Always great!
4/29/2026
Jim M. VERIFIED CUSTOMER
Joe is simply the best!
4/28/2026
Hiram L. VERIFIED CUSTOMER
I am very grateful for his work. always help me and take care of my car.
4/28/2026
Velma H. VERIFIED CUSTOMER
Shame was very understanding during this entire process. He was attentive, kind and quite professional even when I was a little bit overwhelmed because the car emergency occurred on a day that I was on my way out of town for almost a month. But Shame was calm and professional getting me on my way for last minute errands and handling my car repair at the same time. Even though I was thousands of miles away Shane still communicated with me about my car. When I returned it was an OUTSTANDING JOB DONE by Shane and the Service Technician.
4/28/2026
Isaac M. VERIFIED CUSTOMER
My car did not get worked on. Never got any confirmation until 2 hours before service time. Was told I would get confirmation day before
4/28/2026
Whitney H. VERIFIED CUSTOMER
Matt is always trying to help accommodate my budget and prioritize needs based on affordability and level of concern. I appreciate working with him every time.
4/28/2026
Mayra M. VERIFIED CUSTOMER
Michael was just amazing to work with , fast , payed attention to all my concerns, got me a rental and I was able to make it to my appointments . I’m highly satisfied with the service received.