Took three hours with an appointment to get an oil change. Tje last coue times we have co e in fir routine appointments we wait way too long.
6/14/2026
Alejandro C. VERIFIED CUSTOMER
John was great
Great customer
Answered all my questions and was very friendly
6/14/2026
Mike D. VERIFIED CUSTOMER
Words I would use; clean, courteous, helpful, punctual, transparent, knowledgeable person. I will use them again.
6/14/2026
Peter A. VERIFIED CUSTOMER
Very professionals
6/14/2026
Mark G. VERIFIED CUSTOMER
Joshua was great to work with and I appreciated his honesty and didn't try to sell anything more than I needed. I will definitely request him for my future service needs.
6/14/2026
Robert I. VERIFIED CUSTOMER
Steve accomplished everything I had hoped and went above and beyond to meet my needs. Highly recommend Steve to anyone. Thank you!
6/14/2026
Trevor C. VERIFIED CUSTOMER
Communication was excellent and informative. Quality of service was also top notch. The care and service i received from the entire dealer was in keeping with what I would expect from a luxury brand without any of the pretentiousness. Keep up the great work!
6/14/2026
Denise S. VERIFIED CUSTOMER
Great service from Matt M and did good service
6/14/2026
Evelyn M. VERIFIED CUSTOMER
Colin was super helpful and we sure are looking forward to coming back.
6/14/2026
David S. VERIFIED CUSTOMER
Matt was great. I usually work with Mike but he was off. Matt helped me out and made me feel comfortable with everything
6/14/2026
Amber T. VERIFIED CUSTOMER
Carmella is always great!!!
6/13/2026
Cletus J. VERIFIED CUSTOMER
Steve Emery always give good vehicle advice. He is pleasant to transact with.
6/13/2026
Kevin S. VERIFIED CUSTOMER
Josh is very personable and helpful.
6/13/2026
Mike M. VERIFIED CUSTOMER
World class customer service, period. Shane listened to my concerns and put himself in my shoes on something as simple as an inspection with no immediate financial return, who does that, he did, and thats why I will be back with confidence knowing I will be valued as a person and not just a dollar figure. Its much like the NHL if you like hockey, its a brutal game but all the players and the hockey organizations make it a point to help others, they are family oriented and care for others fully, thats the culture of how a business should be, thats what my take away was today, and for that I thank you, thank you Shane!
6/13/2026
Braeden L. VERIFIED CUSTOMER
Jay was awesome to work with. He made the whole process quick and easy. He’s one of the best people I’ve worked with at BMW.
6/13/2026
Don U. VERIFIED CUSTOMER
Colin was quick and efficient. I didn’t have to wait either dropping off the car or picking it up after service.
6/13/2026
Sue D. VERIFIED CUSTOMER
Mike (Magic Mike) has always been super helpful and conscientious when I brought my vehicles in for service. He's a great guy and is very knowledgeable in vehicle servicing.
6/13/2026
Ronald G. VERIFIED CUSTOMER
Steve did a great job
6/13/2026
Lynnette L. VERIFIED CUSTOMER
Jay is the best , he always makes sure I’m well taken care of! He gives me 10/10 service every single time!