Jay was the Best!! He was so helpful and committed everyday what was being done. I look forward to working with Jay Service manger on the future.
6/7/2026
Jack U. VERIFIED CUSTOMER
I would like to take this time to talk about the service that we received at arrowhead BMW. The service managers were over the top Collin Ware Joe Lazar helped us through a very difficult time with our vehicle when we’ve had for years, but man they came through on getting things done in a timely manner. It’s just very satisfied thank you so much. Jack and Staci Uhey
6/7/2026
Donna M. VERIFIED CUSTOMER
Colin is always helpful and informative
6/7/2026
Keith S. VERIFIED CUSTOMER
Arrowhead is awesome. From service to sales, all around great experience. Colin took great care of my car and respected my concerns with the best customer service. Darius in sales helped me get the best rate possible on a new car and I’m in the process of finding the perfect new car for me. I couldn’t be more happy with arrowhead BMW - best dealer experience thus far. 10/10.
6/7/2026
Om D. VERIFIED CUSTOMER
I really appreciate Colin for taking up this case in order to change the cat converter and patiently answered all my questions.
6/7/2026
Paul S. VERIFIED CUSTOMER
He was very thorough and professional
6/7/2026
Hector V. VERIFIED CUSTOMER
Collin was great. He was very polite and walked me through my car needs and was able to expedite my visit.
6/7/2026
Miguel R. VERIFIED CUSTOMER
Great personal service
6/7/2026
Tiffani R. VERIFIED CUSTOMER
George and the technician took care of the problem efficiently.
6/7/2026
Hayder A. VERIFIED CUSTOMER
Troy was very helpful and professional. Great customer service and made the whole experience easy. Highly recommend!
6/7/2026
Kevin S. VERIFIED CUSTOMER
My first time at your dealership. Josh was a great ambassador for you.
6/7/2026
Bob C. VERIFIED CUSTOMER
My service writer, Shane Harrington is AWESOME. He is the reason we go back to Arrowhead BMW.
6/7/2026
Joyce B. VERIFIED CUSTOMER
I love the video that shows us details of our service! The gentleman that checked us out was fabulous! Sargon Amrikhas.
6/7/2026
Rosemarie D. VERIFIED CUSTOMER
Josh is a great advisor! Explains all of my car questions, gives me his undivided attention even when he is super busy and does his absolute best to get my car serviced in a very timely manner. Excellent customer service!
6/6/2026
Peggy L. VERIFIED CUSTOMER
Easy to schedule. Very nice. Quick pick up and return.
6/6/2026
Bj M. VERIFIED CUSTOMER
Manny Botello provided his usual, customer oriented, service.
6/6/2026
Leslie K. VERIFIED CUSTOMER
Steve continues to provide outstanding customer service. He is knowledgeable, always cheerful and professional. Even though I have an older BMW, he provides service as if I own a newer XM. It’s obvious that this location has a positive work culture as it’s reflected in
your team. Thanks to Steve and your team for providing the absolute best in customer service.
6/6/2026
Wendy H. VERIFIED CUSTOMER
Joe is the BEST!
6/6/2026
Scott R. VERIFIED CUSTOMER
The name “Magic” says it all!!
Always stellar work from BMW service at Arrowhead!