Bonnie is always pleasant, and while there was some confusion at pickup (Bonnie not there), it all worked out. Thanks!
6/11/2017
Felicia M. VERIFIED CUSTOMER
Bonnie is a terrific addition to your team . It
was so nice to deal with a woman who knew so much about cars . All the men I talked to there were also very helpful . One showed me how to use my CD player , which I couldn't figure out. Everyone was helpful that works there . F Michel
very nice man
6/10/2017
Tai K. VERIFIED CUSTOMER
Give that lady a raise, Bonnie was very thorough and kind. Felt like I was talking to a really caring mother, one who is well versed mechanics and making me feel less like a source of revenue, ****, routine check up, etc.
Fast, thorough, straight forward.
6/9/2017
Jeremy J. VERIFIED CUSTOMER
Thanks, Carlos. We have been a little frustrated by the problems we have been having with the battery in our new CRV, but Carlos provided excellent service.
6/9/2017
Mary A. VERIFIED CUSTOMER
Jim is great!
6/9/2017
Robert C. VERIFIED CUSTOMER
Bonnie was very professional and made me feel comfortable during my service.
6/9/2017
Leticia/Ariana C. VERIFIED CUSTOMER
Great service
6/9/2017
Sunghee C. VERIFIED CUSTOMER
Bonnie was so awesome. She kindly explained everything to me. I want to get service from her next time too.
6/9/2017
William P. VERIFIED CUSTOMER
Left a message for Carlos at 8:15 am. He returned the call within 5 minutes, and scheduled an appointment at 10:00 the same day, which was about as quick as I could bring the car in. Promised to try to get the car done by 2:00, and had it ready an hour early at 1:00. Worked out great.
6/8/2017
Karen R. VERIFIED CUSTOMER
Bonnie was professional, gave me a good estimate about the time it would take, kept me informed (I was waiting in the Honda customer waiting room). My experience was very positive.
6/8/2017
Barbara C. VERIFIED CUSTOMER
Abel was the nicest most knowledgeable person in your service department. He went above and beyond when checking and servicing my car. I truly can't say enough about him. I hope that he will be there in the future when I have my car serviced again. Honda should be aware what a valuable employee he is.
6/8/2017
Hector A. VERIFIED CUSTOMER
Jim was very knowledgeable and very helpful. He made this a great experience.
6/8/2017
Richard L. VERIFIED CUSTOMER
Excellent service!
6/8/2017
Qimeng Z. VERIFIED CUSTOMER
She is awesome!
6/7/2017
Silvia R. VERIFIED CUSTOMER
Friendly service. Good job
6/7/2017
Karine A. VERIFIED CUSTOMER
Your office staff, mechanics and parts dept are considerate, caring and dependable.
6/7/2017
Martin S. VERIFIED CUSTOMER
Service rep pushed "recommended" services which were not required. When we advised we did not want them, he began to try and use "scare" tactics about what could happen if the services were not done. On service chart, service rep stated the "repairs" were "denied" by customer. Using the word "repair" makes it seem like we refused to have something that was broken fixed.
6/7/2017
Dana V. VERIFIED CUSTOMER
Thank youBonnie, and the rest of the SB Honda Service DepRtment for getting to the root of my car problems. The third time was the charm.
6/7/2017
Alice R. VERIFIED CUSTOMER
Abel was very kind and kept me informed of all the issues with my vehicle. I was completely satisfied and would be glad to recommend SB Honda to friends and family.