Abel was great about explaining the service and delivered the cat back right when he said he would.
9/7/2017
David P. VERIFIED CUSTOMER
Great service
9/7/2017
Emily D. VERIFIED CUSTOMER
I thought Carlos was nice. I didn't get many updates; I had to call to check-in a number of times. I think it would be really helpful if there was a little more communication on your end, but I know the technicians stay busy working. I know it was busy after the holiday weekend, but everything took a little longer than I expected. I appreciate how nice Carlos was, and I am glad to have my car back!
9/7/2017
Sharon T. VERIFIED CUSTOMER
Carlos was efficient & helpful.
9/7/2017
Jeff H. VERIFIED CUSTOMER
Charles is the best Honda mechanic in town. This experience leads me to believe that Jim is the best service guy in town. I had a tricky problem to diagnose and Jim kept me in the loop. Everything worked according to plan and I am a very satisfied customer. I have a 14-year-old car that I intend to keep for the next five years. I am confident That SB Honda will always be there for me. Thank you
9/7/2017
Alexa C. VERIFIED CUSTOMER
Was told my vehicle was going to be finished in 1 hr and 1/2, but took over 3 hours. Got a car wash, two front windows were rolled down when received vehicle , so windows were all smudged. Checkout lady wasn't polite, first thing she told me was to insert my card.
9/7/2017
David/Ann F. VERIFIED CUSTOMER
Bonnie did a great job!
9/7/2017
Cari V. VERIFIED CUSTOMER
Great job! Excellent customer service.
9/7/2017
Joshua R. VERIFIED CUSTOMER
Bonnie was friendly, efficient, and got me back on the road in good time. This Honda dealership is definitely my "go to" for service on my Civic. Thank you! My thanks to Cory, too for shuttling us around.
Bonnie was awesome. Got me in at the last minute on a busy day preceding a holiday weekend. I was planning to have to wait at least two hours, but it was only one hour! The intermittent inspection revealed that I needed new brake pads, which basically doubled my cost, so Bonnie gave me a $20 discount (not much, but everything helps.) Bonnie was professional and focused, plus she treated me like a human being, not just a number. She'll be my 'go to' service member from now on. Oh, she deserves a raise; she's not just doing her job, she's excelling at it.
Sincerely, Barbara K
9/6/2017
Martha R. VERIFIED CUSTOMER
She was pleasant and efficient
Martha
9/6/2017
Michele O. VERIFIED CUSTOMER
Work was done quickly and professionally.
9/6/2017
David O. VERIFIED CUSTOMER
Carlos was attentive, clear in his explanations, and efficient.
9/6/2017
Michael W. VERIFIED CUSTOMER
Outstanding service, start to finish!
9/4/2017
Gerald P. VERIFIED CUSTOMER
Abel was very helpful - I'm very satisfied with
his service and Honda of SB!
9/3/2017
Eileen H. VERIFIED CUSTOMER
Bonnie is so great, I wouldn't go to anyone else.
9/3/2017
Anne C. VERIFIED CUSTOMER
Bonnie and her team were able to figure out a very complicated electronic issue regarding my Honda. I am forever grateful for their expertise!