The service was fine. The problem arose with lack of udetails about the bill and the 6 unanswered phone callabout it. Fin
7/16/2024
Victoria M. VERIFIED CUSTOMER
Bonnie is the best!
7/16/2024
Jose C. VERIFIED CUSTOMER
She is great!
7/16/2024
Jennie M. VERIFIED CUSTOMER
Could not communicate with anyone at Honda and voice mail boxes were full. Very frustrating.
7/15/2024
Angelica C. VERIFIED CUSTOMER
Very nice
7/15/2024
Margaret F. VERIFIED CUSTOMER
I don’t recall meeting Tyler. The person who did intake for my car was named Chuy. Are Tyler and Chuy the same person? Regardless, the service was effortless for me. Thank you.
7/15/2024
William G. VERIFIED CUSTOMER
Bonnie is thorough, explains what needs to be done, gives me a reliable estimate and gives me a good expectation of when my vehicle will be ready
7/14/2024
Maureen P. VERIFIED CUSTOMER
Bonnie was Great
She took my reservation, process it very quickly, had Kenny return me to
Maravilla and bring me back
She did a great job
Thanks Bonnie
7/14/2024
Fadi H. VERIFIED CUSTOMER
Bonnie is a greay problem solver. So solved 3 problems occured during this service visit. Bonnie is efficiant and thoughtful.
Thank you Bonnie!
7/14/2024
David S. VERIFIED CUSTOMER
Hi, I am so glad I use you ( sb honda) to service my vehicle. Bonnie was great from the start. I knew her name from previous interactions with her. So, when she was the one approaching my vehicle as the service writer, I was glad.
Everything went fine. She ordered a part for me that is covered as a recall and another part that got damaged from what I hit on the freeway.
7/14/2024
Veronica V. VERIFIED CUSTOMER
Very helpful and professional
7/14/2024
Diane S. VERIFIED CUSTOMER
The technician did not fill out the multipoint inspection paperwork that has always been included in the past. If a multipoint inspection is conducted and paid for, the results should be included in the paperwork given to the customer.
7/14/2024
Jesse P. VERIFIED CUSTOMER
Thanks Bonnie, much appreciated.
7/14/2024
Todd T. VERIFIED CUSTOMER
Bonnie is always super helpful and knowledgeable.
7/13/2024
Felix O. VERIFIED CUSTOMER
Bad communication,
7/13/2024
Jaimie K. VERIFIED CUSTOMER
Bonnie is the best!
7/12/2024
Joseph C. VERIFIED CUSTOMER
Service as always was excellent
7/12/2024
Jon N. VERIFIED CUSTOMER
I am completely amazed by the degredation of service at Honda of SB. Lack of communication, texts WEEKS after my car was brought in, etc. The service manager DID manage to help me with my car, and I am thankful to him, but I am finding a new mechanic and never bringing my car to Honda of SB again, and cannot recommend any service their car there based on recent experiences. (I was even very upset when I last visited, asked to see the manager, and was told to sit down to wait for him - that is poor service in my opinion).
7/12/2024
Patricia O. VERIFIED CUSTOMER
All went well. Bonnie was great. Unfortunately my dash was not reset. My car still keeps saying I need service. Hopefully I can reset today.