Kyla kept me updated throughout the entire process. He’s the best advisor I’ve encountered through Kia
9/18/2024
Glenn K. VERIFIED CUSTOMER
Brought the Telluride back for a recall because you didn't have the part. Dropped it off and got called 6hours later that the car was ready. When I brought it in I was asked if I wanted it washed . I said I did. The last couple of times I brought it in it wasn't washed because it was raining. When we told Brian it wasn't washed we got the run around and were told we could bring it back. Really poor service.
9/18/2024
Greg P. VERIFIED CUSTOMER
Melissa was wonderful. Very professional and kept me informed.
9/15/2024
James C. VERIFIED CUSTOMER
This dealership is absolutely awful, especially the service department very dishonest.
9/15/2024
Cynthia G. VERIFIED CUSTOMER
My car is making a hydrolyic type of sound when I turn off my engine that was not there prior to taking the car in for recalls. The car will be back in the shop next week with my husband for another scheduled repair. Perhaps the sound can be isolated and fixed at that point. Thank you
9/13/2024
Monica C. VERIFIED CUSTOMER
Thank you.
9/11/2024
Samantha W. VERIFIED CUSTOMER
She kept me informed and explained the entire excess. Even the parts I may not need to have done, to ensure I was a part of every step of the way. I truly appreciate the way she helped me today in ensuring I was completely informed on my car.
9/10/2024
Patrick C. VERIFIED CUSTOMER
Very good
9/5/2024
Anita S. VERIFIED CUSTOMER
The service staff was very nice and helpful. I appreciated a ride home. I will definitely be back for future service appointments.
9/5/2024
Audrey S. VERIFIED CUSTOMER
I love the customer service that I and my husband has received at this establishment
9/5/2024
Bridgett M. VERIFIED CUSTOMER
The problem I sent the vehicle in for is still an issue that was unresolved
9/1/2024
Kevin M. VERIFIED CUSTOMER
Kyle Saylor is great and keeps me updated and goes a extra mile every time too make sure things go smoothly, but it takes me to have to rent a car every time I drop it off to get worked on, any other Kia location doesn't have this problem, but Kyle gets 2 thumbs ???????? up
9/1/2024
Joe C. VERIFIED CUSTOMER
Everyone was awesome thanks!!
9/1/2024
Robert S. VERIFIED CUSTOMER
Very professional treatment.
Job well done
8/31/2024
John P. VERIFIED CUSTOMER
We really liked dealing with Melissa we felt she cared and listened to us about everything that we needed. She was very helpful and truthful.
8/31/2024
Jesus C. VERIFIED CUSTOMER
Thanks to the staff at KIA for taking care of us. Much apreciated
8/30/2024
Jessica B. VERIFIED CUSTOMER
I had a wonderful experience and was kept completely informed on the status of my vehicle and any recommendations that were made