I already submitted how I was treated to Selena Vega earlier today via email. My first bad experience with Toyota in 40 years
3/25/2026
Della H. VERIFIED CUSTOMER
Jeffrey provided me with professional, knowledgeable, efficient and friendly customer service. Thank you for hiring him
3/25/2026
Elizabeth S. VERIFIED CUSTOMER
Everyone was great. Joe explained everything in dedetail what needs to be done with my car.Also additional service needed in the near future. More than satisfied.Thank you .
3/24/2026
David L. VERIFIED CUSTOMER
Great service all around. Thank you .
3/24/2026
Terry K. VERIFIED CUSTOMER
Glen always does a great job
3/22/2026
Hector G. VERIFIED CUSTOMER
Nice person.
3/22/2026
Oz E. VERIFIED CUSTOMER
Heidi made it an easy and seamless experience From the drop off to pick up, I absolutely appreciated her expertise and enthusiasm. She is an amazing person that made me feel like her number one customer. Thank you Heidi!!
3/22/2026
Richard J. VERIFIED CUSTOMER
Glenn knowledgeable and very helpful
3/22/2026
Roxanna M. VERIFIED CUSTOMER
All went well, satisfied customer here.
3/22/2026
Larry F. VERIFIED CUSTOMER
Glenn didn’t keep to our scheduled appointment and I had to wait about 30mins before someone even checked me in. Even then it wasn’t Glenn and he had someone else check him in because he already had 2 cars waiting.
3/22/2026
Vanessa C. VERIFIED CUSTOMER
Jeffrey explained everything and also encouraged me to try the service plan again. Though I declined the service plan I was grateful for him maintaining my timelines. He not only texted but also called me as well to follow up, walk me through recommendations made by the mechanic, which I honored. He notified me when my car was ready and I was able to retrieve my vehicle within my timelines.
3/22/2026
Willie A. VERIFIED CUSTOMER
First of all, bad customer service.
4 hours for oil change and tire rotation, and the advisor couldn't even tell me that would be that long so I could be prepared with time, I let the manager in charge know about it and he couldn't even apologize for the inconvenience, just said that's what it is during Saturdays, what an answer for a customer.
3/22/2026
George M. VERIFIED CUSTOMER
Heidi is competent, courteous it represent the dealership well.
3/22/2026
Dominic R. VERIFIED CUSTOMER
Anthony is always gracious and is very attentive. A good man to keep.Tk u Dominic
3/21/2026
Vijai R. VERIFIED CUSTOMER
He helped get the job done efficiently and friendly
3/21/2026
Jose A. VERIFIED CUSTOMER
When I went to pick up my car made me wait for slmostb35 min to get my car
3/21/2026
Fredrick L. VERIFIED CUSTOMER
You guys you are so wonderful
3/21/2026
Patrick T. VERIFIED CUSTOMER
You guys do wonderful service but please stop asking me if I want to trade in or sell you back my brand new car that I just bought from you - it’s irritating and insulting
3/21/2026
Massoumeh K. VERIFIED CUSTOMER
Very professional service but a bit hard to get hold of him when I call
3/21/2026
David B. VERIFIED CUSTOMER
Dealing with Glenn from start to finish was ideal. He is a great representative of Northridge Toyota, personable and knowledgeable and the quality of service rendered there it was outstanding.