Jeff is awesome. He went above and beyond to give us a great experience.
5/5/2026
Jerry K. VERIFIED CUSTOMER
We’ll be happy to respond with our comments
5/5/2026
Pureza B. VERIFIED CUSTOMER
Noel Orozco is one of the best service advisors I have met. He goes the extra mile to take care of the clients. He is knowledgeable and makes sure you are happy with Toyota’s service. He is not like the others that do not care.
5/5/2026
Talia C. VERIFIED CUSTOMER
It’s ridiculous to schedule me a noon appt for a 10 min task and have it done 3 hours later. Service associate was not attentive nor had any regard for the customers under her care. Probably one of the most ridiculous “service” experiences I have ever had. Meanwhile some other clown in another dept is texting me askinge if I want to trade in my vehicle and purchase a new one from your dealership. As if I would give you one more penny of my money. Do better.
5/5/2026
Cynthia P. VERIFIED CUSTOMER
Everything was great
5/4/2026
Aj W. VERIFIED CUSTOMER
I took the Rav4 in just for a oil change and now it runs terrible the check engine light and traction light is on. Plus the pulled off the rear tire gard and not place back in correctly so I now have order a new one.. and service girl said bring it in and we need Dyno it for a extra $200 dollars go F yourself. This location is worse service to get in your vehicle. They want to rip you off and make you buy a new vehicle..This is why we are going into getting Jeep. Better service. Jeep has a true trusting team. Northridge Toyota 100% terrible
5/4/2026
Adam J. VERIFIED CUSTOMER
Hello, I’m a long-term customer at the Toyota Northridge and the service is always excellent. Anthony was particularly outstanding in his service and professionalism. Great job!
5/4/2026
Ravi I. VERIFIED CUSTOMER
Good job done by Heidi.
5/3/2026
Kevin K. VERIFIED CUSTOMER
Clear, efficient, friendly
5/3/2026
Hamlet M. VERIFIED CUSTOMER
Additional service suggestions were very expensive. I refused all of them.
5/3/2026
Shane P. VERIFIED CUSTOMER
Jeff is always informative, polite, and genuine. The best.
5/2/2026
Cecilia S. VERIFIED CUSTOMER
A feel satisfied with the service Aaron provided me. He is a great person.
Thank you.
5/1/2026
Joy E. VERIFIED CUSTOMER
Thank you for good service today.
5/1/2026
Eileen P. VERIFIED CUSTOMER
There is still a lot of work to be done next week
5/1/2026
Julia B. VERIFIED CUSTOMER
Satisfied with everything except length of time to complete . Took 5 hours, everything else was satisfactory
4/30/2026
Adrian C. VERIFIED CUSTOMER
Heidi Buchanan did a wonderful job with my service appointment and I look forward to contacting her for my future needs at Toyota
4/30/2026
Kamelia H. VERIFIED CUSTOMER
Great service! Communication, took care of the car issue and considerate of customer concerns
4/30/2026
Diane F. VERIFIED CUSTOMER
Jeffrey Johnson is totally professional and extremely nice
4/30/2026
Lucina M. VERIFIED CUSTOMER
Everything was great and Glen it's very profecional thank you so much